Work Order Team member

CYM Living LLC is a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead operations through a hands-on approach to real estate investment and property management, incorporating data and technology with hyperlocal customer service.

About the Role

We are seeking a skilled and detail-oriented Work Order Team Member to support the cleanliness, safety, and overall appearance of our residential properties. This hands-on position is responsible for specialized custodial and light maintenance work that goes beyond standard building upkeep, including power washing, trash-outs, carpet shampooing, appliance moves, touch-up painting, seasonal groundskeeping, and snow removal. The role involves traveling between multiple properties daily based on work order assignments and requires a personal pickup truck for transporting large items, equipment, and debris.

Responsibilities

• Complete a daily assignment of work orders issued by the Custodian Supervisor, reporting completion status back to the Supervisor.
• Travel between multiple assigned properties throughout the workday based on operational need.
• Perform specialized custodial tasks, including power washing, unit and common-area trash-outs, and cleaning out refrigerators and appliances.
• Complete trash-outs, including loading, hauling, and properly disposing of furniture, appliances, and bulk refuse.
• Transport large items, debris, and equipment between properties and to disposal sites using a personal pickup truck.
• Shampoo and extract carpets in units and common areas.
• Perform light maintenance tasks, including touch-up painting and minor repairs.
• Replace light bulbs, ballasts, and other basic fixtures.
• Move, remove, and install appliances as directed.
• Provide pest control support, including removal of pest debris following extermination treatments.
• Operate industrial cleaning equipment and tools, including pressure washers and carpet extractors.
• Remove trash, debris, and refuse from interior and exterior areas.
• Cut grass and assist with general groundskeeping and minor landscaping.
• Perform seasonal snow and ice removal from walkways and parking areas across multiple buildings.
• Complete non-emergency work orders according to a set weekly schedule organized by work type.
• Provide on-site support during scheduled evictions when a runner is not available.
• Assist with property preparation for lender and investor inspections during high-volume inspection periods.
• Track time properly using the company timekeeping system.
• Follow all company safety and security procedures.
• Participate in an on-call rotation, including evenings and weekends as scheduled.

Requirements

• High school diploma or equivalent preferred.
• Prior custodial, janitorial, facilities, or property maintenance experience preferred.
• Demonstrated hands-on skill beyond routine cleaning, such as touch-up painting, minor repairs, appliance handling, carpet extraction, or power washing.
• Basic understanding of cleaning chemicals, equipment, and safety standards.
• Ability to work independently with minimal supervision.
• Strong time management and organizational skills, with the ability to reprioritize when emergencies arise.
• Regular attendance, punctuality, and the ability to perform the essential functions of the job with or without reasonable accommodation.
• Valid driver’s license.
• Ownership of and daily access to a reliable pickup truck capable of hauling appliances, furniture, bulk debris, and equipment.
• Current auto insurance meeting company requirements.
• Ability to travel between properties throughout the day.
• Availability to participate in an on-call rotation.
• Availability to work extended hours during snow events.
• Must be able to pass background screening.

Physical Requirements

• Ability to frequently stand, walk, bend, kneel, and climb stairs.
• Ability to lift and carry up to 50 pounds.
• Ability to team-lift heavier items such as appliances and furniture.
• Ability to lift materials up and down stairs repeatedly.
• Ability to operate powered equipment including pressure washers, carpet extractors, mowers, and snow removal equipment.
• Ability to work indoors and outdoors in varying weather conditions, including heat, cold, rain, and snow.
• Exposure to cleaning chemicals, maintenance equipment, and outdoor elements.

Benefits

• Medical, Dental, and Vision Coverage.
• Flexible Spending and Health Savings Accounts.
• Short-Term Disability and Supplemental Life Insurance.
• Employee Assistance Program.
• Company-Paid Life Insurance and Long-Term Disability.
• 401(k) with Generous Company Match.
• Paid Time Off (PTO), Paid Sick Time, and Paid Holidays.

Pay

$17.00 - $18.00 per hour.