Work From Home Credit Specialist

This position is only open to candidates 18 years or older living in Iowa or Wisconsin.

Job Responsibilities

• Maintain positive customer relations while answering incoming phone calls.
• Address various types of customer inquiries and concerns pertaining to recent orders, account information, and credit status.
• Access multiple screens of information in the computer system.

Preferred Computer Requirements

• Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP).
• Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer.
• RAM: 8GB or installed memory.
• Hard Disk Space: 10GB of Free Hard Disk Space.
• Dedicated High Speed Internet: Internet Download Speed: 10.0 MBPS Internet Upload Speed: 5.0 MBPS Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed).

Minimum Computer Requirements

• Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP).
• Processor: AMD 2.1GHZ or higher OR INTEL 1.8GHZ or higher, OR INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer.
• RAM: 4GB or installed memory.
• Hard Disk Space: 10GB of Free Hard Disk Space.
• Dedicated High Speed Internet: Internet Download Speed: 4.0 MBPS Internet Upload Speed: 2.0 MBPS Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed).

Other Requirements

• Keyboard: Function Keys (F-Keys)
• Wired USB Headset
• Webcams are recommended (not required)
• Dual monitors recommended (not required)
• Minimum monitor size of 17+ inches recommended (not required)
• External mouse recommended (not required)

Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly when completing the application. You can expect emails from ENTERPRISE@TRM.BRASSRING.COM and workathome@sccompanies.com. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses.