Jobs · Customer Service

Work From Home Call Center Sales

MCI · Montgomery, AL · 17 mo ago
Customer ServiceFull-time

About

MCI is a leading provider of contact center solutions across various industries including Automotive Industry, Energy & Utilities, Financial Services, Government & Municipal, Healthcare Services, Insurance Industry, Property & Real Estate, Retail & Ecommerce, Technology Sector, and Transportation & Travel. Our service delivery locations span the United States, Canada, Central America, Europe, Philippines, and South Africa.

Services

  • CX Business Process Outsourcing
  • CX Technology Solutions
  • Recruiting Outsourcing
  • Technical Support
  • Outbound Call Center Services
  • Inbound Call Center Services
  • Customer Service
  • Call Answering Service
  • B2B Sales
  • B2C Sales
  • Call Monitoring Services
  • Customer Retention
  • Debt Collection
  • Email Support
  • Fundraising
  • Lead Generation
  • Live Chat Support
  • Omnichannel Support
  • CRM Call Center Telephony Integration
  • CX Data & Analytics
  • CX Strategy
  • Dialer ACD Administration

Qualifications

We are seeking candidates with a strong background in customer service, sales, or related fields. Experience in the relevant industry is preferred but not required. Excellent communication skills, both verbal and written, are essential. Proficiency in Microsoft Office Suite is also required.

Benefits

At MCI, we offer competitive compensation packages, comprehensive benefits, professional development opportunities, and a supportive work environment. We believe in fostering a culture where employees can thrive and grow.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Hours vary based on the specific role and location, but generally range from part-time to full-time.

Similar jobs