Jobs · Customer Service

Work From Home Call Center Sales

MCI · Edmond, OK · 13 mo ago
Customer ServiceFull-time

About

MCI is a leading provider of contact center solutions across various industries including Automotive Industry, Energy & Utilities, Financial Services, Government & Municipal, Healthcare Services, Insurance Industry, Property & Real Estate, Retail & Ecommerce, Technology Sector, and Transportation & Travel. Our service delivery locations span the United States, Canada, Central America, Europe, Philippines, and South Africa.

Our Approach

We offer a comprehensive range of services designed to enhance customer experiences and streamline business operations. Our services include CX Business Process Outsourcing, Appointment Setting, Back Office Administration, Call Center Services, Inbound Call Center Services, Customer Service, Call Answering Service, Inbound Sales, Outbound Call Center Services, B2B Sales, B2C Sales, Call Monitoring Services, Customer Retention, Debt Collection, Email Support, Fundraising, Lead Generation, Live Chat Support, Omnichannel Support, Recruiting Outsourcing, Technical Support, CX Technology Solutions, Cloud Call Center Software, Contact Center Automation, Managed IVR, Natural Language Processing, CX Professional Services, CRM Call Center Telephony Integration, CX Data & Analytics, and CX Strategy.

Services

  • CX Business Process Outsourcing
  • Appointment Setting
  • Back Office Administration
  • Call Center Services
  • Inbound Call Center Services
  • Customer Service
  • Call Answering Service
  • Inbound Sales
  • Outbound Call Center Services
  • B2B Sales
  • B2C Sales
  • Call Monitoring Services
  • Customer Retention
  • Debt Collection
  • Email Support
  • Fundraising
  • Lead Generation
  • Live Chat Support
  • Omnichannel Support
  • Recruiting Outsourcing
  • Technical Support
  • CX Technology Solutions
  • Cloud Call Center Software
  • Contact Center Automation
  • Managed IVR
  • Natural Language Processing
  • CX Professional Services
  • CRM Call Center Telephony Integration
  • CX Data & Analytics
  • CX Strategy
  • Dialer ACD Administration

Industry Expertise

  • Automotive Industry
  • Energy & Utilities
  • Financial Services
  • Government & Municipal
  • Healthcare Services
  • Insurance Industry
  • Property & Real Estate
  • Retail & Ecommerce
  • Technology Sector
  • Telecommunications
  • Transportation & Travel

Insights

Stay ahead with our insights blog covering industry trends, best practices, and more.

Contact Us

For inquiries or to learn more about our services, please contact us at +1 (877) 243-2137 for sales or +1 (855) 205-7475 for HR/Careers.

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