Work Control Lead

About the Role

The Work Control Lead will lead the work order management process, collaborating closely with maintenance and repair shops on scheduling and workload balance. This role ensures every work request and work order is received, dispatched, and recorded with 100% accuracy and timeliness in the computerized maintenance management system(s). A working knowledge of Army Maintenance Application (ArMA), GFEBS (General Funds Enterprise Business System), and Maximo systems is preferred.

Responsibilities

• Ensure accurate documentation of daily labor for employees and Level I subcontract personnel.
• Maintain precision in documentation, including work center, maintenance plan, equipment number, equipment description, building number, frequency, task list, date called/scheduled, and any additional notes pertinent to the PM (e.g., date added, new building).
• Develop operating instructions and provide training to assigned personnel to ensure daily requirements are effectively input in GFEBS.
• Compile and record daily production results using documents such as service work orders, operations customer orders, and uploading requests for service, while maintaining data integrity in the computerized maintenance management system.
• Dispatch maintenance staff to respond to service requests.
• Close out and upload work orders and other maintenance documents into the computerized maintenance management system.
• Maintain metrics on work and work order activities.
• Compile reports on the progress of work and work orders.

Requirements

• High school diploma or equivalent.
• At least three (3) years of related GFEBS experience preferred.
• Maximo experience preferred.

Work Environment

• Ability to lift up to 25 pounds at times.
• Ability to stand, walk, and reach with arms and hands as necessary.
• Prolonged periods of sitting at a desk and working on a computer.