Work Based Learning Program Infrastructure Delivery Technician

About the role

AWS Infrastructure Services designs, plans, delivers, and operates all AWS global infrastructure, keeping the cloud running. As an Infrastructure Delivery Installation Technician in the Work Based Learning Program (WBLP), you will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, and operations managers to support AWS data centers and related equipment. You will participate in a 12‑month work and training program at the Canton, MS site, contributing to safety, security, and capacity goals while gaining hands‑on experience with enterprise equipment installation and cabling.

Responsibilities

• Move and implement large enterprise equipment
• Install fiber and copper cabling and patch cabling between equipment
• Maintain proper safety and security standards during cabling and rack installation
• Follow established hardware installation procedures and perform break‑fix activities
• Safely use material handling tools and equipment
• Coordinate with third‑party contractors
• Travel within the regional work area using a personal vehicle
• Successfully complete the 12‑month WBLP training curriculum, including safety certifications, technical competencies, and performance milestones

Requirements

• High school diploma or equivalent
• 18 years of age or older
• Willingness to participate in shift rotations to support 24/7 data center operations
• Ability to regularly lift and/or move up to 40 pounds; participate in group lifts for 41+ pounds
• Ability to work in cramped, elevated, and/or noisy environments
• Ability to bend, lift, stretch, reach, stand, and walk for up to 8+ hours a day
• Ability to ascend and descend ladders, stairs, and gangways safely
• Tolerance for working in non‑climate‑controlled environments with temperature fluctuations
• Reliable personal vehicle and valid driver’s license for regional travel

Qualifications

• Knowledge of computer hardware components and operating systems
• Experience managing work and priorities through a ticketing system and coordination with a manager
• Background in STEM classes or vocational course curriculum
• Experience with Microsoft Office products and applications

Skills

• Technical aptitude
• Written and oral communication skills
• Strong analytical and problem‑solving abilities
• Initiative, judgment, and diplomacy