Woodhouse Day Spa - Nail Technician

About the role

Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care and modern luxury. Offering signature massages, facials, body treatments, and more, Woodhouse provides guests with a holistic approach to wellness that lasts long after they leave the spa. With 90+ locations nationwide, Woodhouse is the gold standard of neighborhood spas, powered by a commitment to an unparalleled spa experience that focuses on total well-being.

Responsibilities

• Obtain the education and licensure required to perform nail services within the state they are working.
• Perform hand and foot treatments according to the treatment protocols provided.
• Be comfortable recommending enhancements and products.
• Work closely with other team members to ensure that each guest’s experience exceeds Woodhouse Spa standards.
• Welcome each guest and properly introduce themselves.
• Prepare the guest for services according to the treatment protocols.
• Review the guest’s intake form for any valuable information.
• Perform up to a combination of 7-8 different hand and foot treatments per day.
• Educate the guest about the benefits of the service(s) performed.
• Offer enhancements that pair with the guest’s chosen treatment(s) and educate them on the benefits of the enhancer(s).
• Educate the guest on the products used during the service.
• Recommend retail home care products and explain how to use them properly.
• Communicate current spa promotions to guests.
• Allow the guest to relax by only speaking when spoken to.
• Document pertinent guest information in their records.
• Maintain organization of the treatment and preparation areas.
• Follow all Woodhouse Spa policies.
• Be willing and able to perform all Woodhouse service offerings and Signature protocols.
• Ensure proper lighting, music, cleanliness, and aromatherapy are present.
• Support the needs of the team and the location.
• Maintain the proper care of the spa tools and equipment.
• Ensure safety, sterilization, and sanitation procedures are followed.
• Perform other duties as assigned.
• Communicate with staff and management to ensure the location runs smoothly and according to the schedule.
• Always maintain professionalism and discretion.
• Renew licensure as required by the state, prior to the license expiration date.
• Obtain continuous education per state licensing requirements and/or Woodhouse Spa requirements.
• Protect the Woodhouse Spa brand.
• Maintain physical strength to stand on feet for long hours and ability to lift up to 50 lbs.

Qualifications

• Maintain a current Nail Tech or Cosmetology license in the state they are practicing in.
• Excellent communication skills.
• Able to assess the needs and wants of their guests.
• Has exceptional time management skills.
• Works efficiently to solve problems in the moment.
• Available to work weekend, evening, and holiday hours.
• Neat and professional appearance follows Woodhouse Spa dress code.
• Physically able to perform up to 7-8 services a day.

Benefits

• Health Benefit Program: As a full-time employee, enjoy access to Medical, Dental and Vision insurances with various plans to choose from that best fit your needs!
• Safe Harbour 401(k): 401(k): You will be eligible to participate in the company sponsored Safe Harbor 401(k) retirement plan, with up to 4% company match, to help you reach your retirement goals!
• Employee Discount Program for Spa Services: Pamper yourself