Women's Services Patient Access Representative

About the role

The Patient Access Services Representative reports to the Patient Access Services Supervisor. They provide high-level customer service while facilitating accurate and timely completion of registration, verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services.

This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient/insurance information. They work with patients to set up payment arrangements and to arrange/apply for assistance programs.

Responsibilities

• Facilitate accurate and timely completion of registration for inpatient and outpatient billing.
• Review and verify all payment methods available (insurance, self-pay, agency) and patient/insurance information.
• Work with patients to set up payment arrangements and to arrange/apply for assistance programs.
• Aid in scheduling a variety of newborn and postpartum appointments and procedures at the MUSC Pearl Tourville Women's Pavilion.

Requirements

• High school diploma or equivalent (GED).
• 1 year of customer service experience.

Qualifications

• Ability to interpret and apply financial procedures and regulations.
• Previous experience with hospital information systems or word processing.

Skills

• Energetic and enthusiastic personality.

Benefits

Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

The Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify.

Pay

Hourly Pay Grade Health-20

Schedule

Day (United States of America)