Withdrawal Management Supervisor (HLC)

About the role

The Salvation Army is an evangelical part of the universal Christian church, committed to preaching the gospel of Jesus Christ and meeting human needs without discrimination. This position is located at The Salvation Army's Detoxification unit.

Responsibilities

• Conducts admission interviews by collecting medical, social, emotional, and demographic data and assessing for appropriateness of admission to Detox based on written policies and the Utilization Review Manual
• Chart in Client case records all information relating to any chronic or acute illnesses, known withdrawal complications, and all medications given to client
• Maintain case records according to the CARF procedures assuring all information documented is accurate and current. All chart entries need to be signed with credentials
• Observe and chart clients for withdrawal signs, unusual activity or behaviors, verbal complaints of physical or psychological problems, and report to either the Physician or the Clinical Director
• Chart thoroughly all pertinent data, including but not limited to medical, health condition, physician’s orders, complications related to withdrawal and general health, vital signs, medication monitoring, description of course of withdrawal, or other incidents
• Document all pertinent observations in the client’s chart
• Perform technical treatment as indicated and/or instructed by or directed by written Physician orders or the Clinical Director
• Accurately prepare, check, observe, and record all medications taken when on duty
• Wipe mattress and pillows with viro-check after each client has been discharged and change linens as needed
• Provide emergency First Aid and CPR care to those clients who exhibit the need
• Promote positive public relations by using professional telephone manners, presenting a pleasant and supportive attitude toward the client and their family members or friends, and cooperating with personnel from other outside agencies
• Maintain client confidentiality at all times
• Facilitate a seamless and comprehensive transfer of information from one shift to the next
• Communicate and cooperate with other Clinical Staff in the transfer process of the client to different levels of care
• Evaluate the needs and services on the Withdrawal Management unit in order to develop or revise policies as needed; prepare recommendations to the Clinical Manager for approval
• Meet with the Medical Director regularly to ensure directives of Physician are completed
• Assure used, outdated, and unclaimed medication is destroyed according to the established procedures
• Schedule annual First Aid, CPR, and Universal Precaution’s training for all SAHLC Staff
• Prepare monthly statistics and submit them to Administration. The month ends on the last Sunday of the month
• Recruit, interview, and recommend for hire to the Clinical Manager and the Compliance Specialist
• Prepare bi-weekly work schedules for the Withdrawal Management staff. Review and approve any changes to their timecards as needed
• Work with the Clinical Manager or Designee to ensure the coordination and integration of Withdrawal Management activities
• Provide on-going information and allow for open communication to the Detox Staff regarding policy and procedure changes
• Assist in the annual employee performance evaluation process working the Clinical Director or Designee
• Participate and provide Staff support in the quarterly Infection Control meeting and prepare minutes as assigned
• Work assigned hours and additional hours as needed to provide back-up and coverage on the Detox Unit to ensure coverage of facility operations
• Respond to medical emergencies and call the physician as needed for orders
• Oversee all regular and part-time staff, including hiring, training, and planning, assigning, and directing work; coaching and motivation the staff; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Able to perform all duties and responsibilities of medical staff
• Ensures that nursing policies and procedures are current and reflect the standards established by regulatory agencies
• Competency in scheduling staff for a 24/7 coverage, facility

Qualifications

• Licensed as a Registered Nurse in the State of Indiana preferred
• Minimum Licensed Practical Nurse is required
• Two years of supervisory/management experience in the nursing field with emphasis on substance use disorders preferred
• Must be CPR certified
• Must have a valid driver’s license and maintain The Salvation Army Driver’s qualification standard; must complete Safe From Harm training within the first 90 days of employment
• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems
• Bilingual and able to read, write and speak Spanish preferred
• If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability