Wireless Traveling Support Specialist
About the role
If you thrive in a fast-paced, dynamic environment, love variety in your day-to-day work, and enjoy traveling, the Wireless Traveling Support Specialist role is perfect for you! Maximize your career potential with BeMobile while earning a competitive salary and incentives. As a Support Specialist, you’ll provide hands-on support to over 125 locations across the United States, including alternate and NEW distribution locations as well as Emergency Response situations. BeMobile offers comprehensive training and a mentorship program to equip you with the skills and knowledge needed for a fun, engaging, and successful career.
Responsibilities
- Special Project Execution: Travel to various store locations to support high-impact projects—setting up new locations, assisting with major sales events, or troubleshooting operational challenges. Adapt to diverse tasks and environments while ensuring every project meets company standards.
- Model Sales Process & Optimize Results: Execute the Sales Process with precision, supporting campaigns and initiatives exactly as designed. Deliver exceptional results in sales, customer interactions, and event effectiveness, leaving each location in a stronger position than when you arrived.
- Problem-Solving & Adaptability: Tackle challenges on-site with drive, accountability, and creativity. Identify opportunities to improve processes, share best practices, and help teams implement solutions quickly.
- Stay Current & Proficient: Keep up-to-date on all systems, promotions, and operational protocols, including Core Process updates, OMNI, SMB, and other tools. Apply skills to capitalize on New or Alternate Distribution opportunities and support Emergency Response situations.
- Support & Collaboration: Work closely with store teams, leaders, and Sales Partners to provide guidance, mentorship, and on-the-spot assistance, ensuring every location is set up for success.
Requirements
- 1–2 years of Wireless experience
- Highly organized with attention to detail
- Proficient in sales, prospecting, project management, leadership, and training
- Ability to manage multiple tasks with proper attention to detail in each task
- Ability to execute the Sales Process and Coaching Process fully to ensure consistent use within the store
- Excellent communication, collaboration, and interpersonal skills
- Reputation for exceeding expectations without constant oversight
- Valid driver’s license and ability to meet all requirements outlined in BeMobile’s Vehicle Policy
- Willingness to travel 90% of the time, including overnight hotel stays and extended periods away from home, with approximately 10% of travel within the local area
Travel requirements
Candidates must hold a valid driver’s license and meet all requirements outlined in BeMobile’s Vehicle Policy. This role requires 90% travel, including overnight hotel stays and extended periods away from home, with approximately 10% of travel within the local area.
Pay
Earn $55,000+ per year, with performance-based incentives that let your hard work and achievements directly boost your earnings.
Benefits
- Health, Dental, and Vision Insurance
- Employee Assistance Program (EAP)
- 401(k) with Employer Match after 90 Days
- Career Advancement Opportunities
- Pet Insurance
- Verizon Service Plan Discounts
- Financial Wellness Tools – SmartDollar by Dave Ramsey & Financial Counseling
- Paid Time Off and Sick Pay
- Maternity and Parental Leave
- DeVry University Continuing Education Discounts
- Training & development
- Wellness resources
- Flexible schedule
Core values
- Accountable: We take ownership.
- Adaptable: We embrace change.
- Driven: We continuously improve.
- Helpful: We serve with humility.
- Trustworthy: We do the right thing.