Wireless Sales Associate

About the role

GP Mobile is a leading T-Mobile Premium Retailer in the US. We are seeking enthusiastic individuals to join our dynamic team. This role offers unlimited commission potential and a supportive, fast-paced environment.

Responsibilities

• Help customers continue their shopping journey, whether online, via Customer Care, or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Sell personalized solutions beyond basic device and service plans, including accessories and IoT devices.
• Communicate with composure, integrity, and compassion, using digital tools to showcase T-Mobile's coverage and services.
• Complete training on T-Mobile's in-store experience, new skills, and processes.
• Seek out information between customers to learn about innovations in wireless and technology.
• Partner with T-Mobile employees across channels to enhance the customer experience and resolve issues.
• Successfully identify and handoff small business leads.
• Support team initiatives and foster an inclusive environment.

Requirements

• At least 18 years of age.
• Legally authorized to work in the United States.
• A High School Diploma or GED.
• Bilingual candidates encouraged to apply.

Qualifications

• 6 months of customer service and/or sales experience, preferably in a retail environment.
• Passionate customer advocate with a competitive drive and the ability to succeed in a fast-paced environment.
• Willingness to work collaboratively with peers and store leaders, sharing ideas and resolving customer issues.
• Effective at balancing customer needs with performance goals.

Benefits

• Competitive base pay plus milestone bonuses.
• Medical, dental, and vision benefits.
• Generous paid time-off programs.
• Phone service discounts.
• Serious growth potential for your career.

Pay

Details on pay structure not specified, but competitive base pay and bonus opportunities are offered.

Schedule

Details on schedule not specified, but part-time and full-time associate options are available.