Wireless Sales Associate

About the role

GP Mobile is a leading T-Mobile Premium Retailer in the US. We are seeking enthusiastic individuals to join our dynamic team. This role offers the chance to earn unlimited commissions while working in a vibrant, fast-paced environment.

Responsibilities

• Help customers continue their shopping journey, whether online, through Customer Care, or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Sell personalized solutions beyond basic device and service plans, focusing on enhancing customer connectivity and lifestyle.
• Use digital tools to effectively communicate T-Mobile's coverage, plans, and services.
• Complete training on the in-store experience, new skills, and processes.
• Seek out and share information between customers to stay informed about wireless and technology advancements.
• Partner with T-Mobile employees across different departments to improve the customer experience and manage small business leads.

Requirements

• At least 18 years of age.
• Licensed to work in the United States.
• A high school diploma or equivalent.
• Bilingual candidates encouraged to apply.

Qualifications

• 6 months of customer service and/or sales experience, preferably in a retail environment.

Skills

• Passionate customer advocate.
• Competitive drive and proven success in a fast-paced sales environment.
• Willingness to collaborate and learn from peers and store leaders.
• Effective balance between meeting customer needs and achieving performance goals.

Benefits

• Generous medical, dental, and vision benefits.
• Flexible paid time-off programs.
• Phone service discounts.
• Significant career growth opportunities.

Pay

Competitive base pay plus milestone bonuses.

Schedule

Part-time and full-time schedules available.