Wireless Sales Associate

About the role

GP Mobile is a leading T-Mobile retailer in the US, seeking dynamic individuals to join their team. This role offers competitive pay, bonus opportunities, and a supportive environment for career growth.

Responsibilities

• Help customers continue their shopping journey, whether online, through Customer Care, or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Find personalized solutions for customers, including unique accessories and IoT devices.
• Communicate with composure, integrity, and compassion, using digital tools to showcase T-Mobile's coverage and services.
• Complete training on T-Mobile's in-store experience, new skills, and processes.
• Seek out and learn about innovations in wireless and technology.
• Partner with T-Mobile employees across channels to enhance the customer experience and resolve issues.
• Successfully identify and handoff small business leads.
• Create an inclusive environment and support team initiatives.

Requirements

• At least 18 years of age
• Legally authorized to work in the United States
• A High School Diploma or GED
• Bilingual candidates encouraged to apply

Qualifications

• 6 months of customer service and/or sales experience, preferably in a retail environment

Skills

• Passionate customer advocate
• Competitive drive and proven success in a fast-paced sales environment
• Effective at balancing customer needs and performance goals

Benefits

• Generous paid time-off programs
• Medical, dental, and vision benefits
• Phone service discounts
• Serious growth potential for your career

Pay

Competitive base pay plus milestone bonuses

Schedule

Part-time and full-time schedules available