Wireless Sales Associate

About the role

GP Mobile is a leading T-Mobile retailer in the US, seeking enthusiastic individuals to join their dynamic team. This role offers competitive compensation, continuous learning opportunities, and a supportive work environment.

Responsibilities

• Help customers continue their shopping journey, whether online, via Customer Care, or in-store.
• Provide hands-on demonstrations of the latest technology in-store.
• Find personalized solutions for customers, including unique accessories and IoT devices.
• Work with peers and store leaders to resolve customer issues and support team initiatives.
• Collectively own the customer experience and ensure seamless service.
• Identify and handoff small business leads.
• Use digital tools to demonstrate T-Mobile's coverage and services.
• Complete training on T-Mobile in-store experience, new skills, and processes.
• Seek out and learn about innovations in wireless and technology.
• Partner with T-Mobile employees across channels to enhance the customer experience.

Requirements

• At least 18 years of age.
• Legally authorized to work in the United States.
• A High School Diploma or GED.
• Bilingual candidates encouraged to apply.

Qualifications

• 6 months of customer service and/or sales experience, preferably in a retail environment.
• Passionate customer advocate with a competitive drive and willingness to succeed in a fast-paced environment.
• Effective at balancing customer needs and performance goals.

Benefits

• Generous medical, dental, and vision benefits.
• Flexible paid time-off programs.
• Phone service discounts.
• Serious growth potential for your career.

Pay

Competitive base pay plus milestone bonuses.

Schedule

Part-time and full-time schedules available.

Skills

Passion for the connected world, strong interpersonal skills, ability to work in a fast-paced environment, and a competitive drive.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time-off programs.
• Phone service discounts.
• Serious growth potential for your career.

Pay

Competitive base pay plus milestone bonuses.

Schedule

Part-time and full-time schedules available.

Skills

Passion for the connected world, strong interpersonal skills, ability to work in a fast-paced environment, and a competitive drive.