Wireless Sales Assistant — Launch Your Tech Career Wireless Zone, A Verizon Authorized Retailer

About the role

You're the person friends text when they want to know which phone to buy. You light up talking about the latest devices, you're naturally good with people, and you're looking for a role where that energy actually pays off. We want to meet you. Wireless Zone is one of the nation's largest Verizon Authorized Retailers (400+ stores and growing), and we're building teams of sharp, motivated people who want a real career — not just a job.

Responsibilities

• Greeting customers and creating a warm, professional first impression
• Answering inbound calls and directing customers to the right solutions
• Walking customers through device demos and product walkthroughs
• Installing accessories and helping customers get set up
• Troubleshooting basic device and service issues
• Handling customer service needs with patience and professionalism
• Keeping the store organized, clean, and visually sharp
• Supporting the team with basic CRM data entry and record-keeping

Requirements

• 18 years of age or older
• High school diploma or equivalent
• 1 year of retail, sales, or customer-facing experience is a plus — but the right attitude can outweigh a résumé

Skills

• Genuine love for technology and helping people
• Strong communicator — in person and on the phone
• Ability to multitask without dropping the ball
• Team player who also has a competitive streak

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Ongoing training — we'll keep you ahead of the curve on technology
• Real advancement opportunities — many of our Sales Reps and Managers started exactly where you are
• Fast-paced, team-oriented culture where high performers get noticed

Pay

Hourly base pay + performance incentives (your effort shows up in your paycheck)

Schedule

Comfortable working evenings, weekends, and holidays