Wireless Retail Store Manager MURRYSVILLE | Blue Spruce Way $1500 sign on bonus

About the role

We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Our Retail Store Manager (RSM) works as the leader of a Retail Team to bring the brand to life.

Our RSM’s are leading by example as brand ambassadors, they create energy and excitement around our products and services. They demonstrate how to thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships.

Responsibilities

• Lead by example, demonstrating all the things it takes for your team to head to the top
• Demonstrate how to help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
• Ensure your store meets or exceeds sales goals, and that means overseeing all store functions, from sales and inventory to the implementation of new store programs and initiatives
• Lead by example, selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love
• Make sure your store is always at its best! Approaching service and sales needs with patience, honesty and empathy
• Become proficient in the use of digital tools designed to enhance interactions and onboarding
• Complete trainings on in-store experience, new skills and processes, knowledge of systems and reference resources
• Build relationships with and partner with employees across channels, including business and customer service

Requirements

• Be at least 18 years of age
• Wireless sales experience
• High school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25lbs
• Reliable transportation
• Full Time (45 hours) availability

Qualifications

The Ideal Candidate Will Bring Leadership! Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment. Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues. Being effective with operational, financial and performance management. Amazing communication skills, to your team and customers. Prior wireless sales experience.

Benefits

• Employee Stock Ownership Program (ESOP)
• Competitive salary pay
• Bonus earnings
• Automatic raises when reaching attainable milestones
• Exciting opportunities for career advancement
• Discounted T-Mobile Cell Phone Plan
• A culture of care & excellence
• Health Benefits for Full Time Employees
• $1500 sign on bonus