Wireless Retail Store Manager
Location: Bronx, NY
About the role
Your Wireless, a Verizon Wireless Premium Retailer, is hiring experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia. As a Store Manager, you will lead, coach, and inspire your team of Verizon Wireless Retail Sales Associates. The ideal candidate will have significant experience developing employees, a track record of hitting sales and profit goals, and the ability to execute operational tasks at a retail center.
Compensation & Benefits
- Up to $31.00 per hour or more including base hourly rate, commissions, and incentives
- Lucrative commission program for personal sales and location performance (top Store Managers make over $100,000 per year)
- 401k savings program
- Healthcare program
- Paid Time Off: 5 days (Year 1), 10 days (Year 2), 15 days (Year 4 and beyond)
- Employee discounts on Verizon Wireless service, devices, and accessories
- Prizes and trips through sales contests
- Flexible work schedule
- Fun working atmosphere with growth opportunities
Responsibilities
- Build a positive, customer and goal-oriented environment
- Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates
- Meet or exceed personal and team key performance indicators and volume goals each month
- Coach team members daily to provide an exceptional customer experience
- Develop team members' skills for career advancement within Your Wireless
- Ensure location operates under Verizon Wireless and Your Wireless guidelines
- Execute promotional rollouts, inventory procedures, and other assigned tasks correctly and timely
- Set an example of personal and professional conduct
Requirements
- 2+ years of experience in a similar retail management role, preferably with Verizon Wireless or another wireless business
- High school diploma or equivalent (preferred)
- Proven achievement in prior sales and leadership roles
- Ability to lead, coach, and inspire team members
- Enthusiasm for retail, wireless technology, and customer service
- Ability to travel to various locations in your assigned district as needed
- Strong communication and interpersonal skills
- Self-motivated and goal-oriented
- Strong attention to detail and accuracy
- Flexible schedule, including evenings, weekends, and holidays
- Must be 18 years or older and able to provide proof of work eligibility in the U.S.
About Your Wireless
Your Wireless is the largest minority-owned Verizon Authorized Retailer, operating 200+ stores across 17 states with over 400 wireless experts. Our employee-first culture and motto—"Be really, really nice, know your $#%@, and always find a way"—guide us to deliver a best-in-class customer experience through simplicity.