Wireless Retail Store Manager

About the role

Your Wireless, a Verizon Wireless Premium Retailer, is hiring experienced retail managers to lead our Retail Sales Teams in Connecticut, Louisiana, Maryland, New Jersey, New York, Pennsylvania, Texas, and Virginia. As a Store Manager, you will lead, coach, and inspire your team of Verizon Wireless Retail Sales Associates.

Responsibilities

• Build a positive, customer and goal-oriented environment.
• Interview, hire, schedule, and supervise a team of Verizon Wireless Sales Associates.
• Meet or exceed both your personal and team key performance indicators and volume goals each month.
• Coach your team members daily to provide an exceptional customer experience.
• Develop your team members' skills to help them advance their careers at Your Wireless.
• Ensure your assigned location operates under the guidelines of both Verizon Wireless and Your Wireless.
• Execute all promotional rollouts, inventory procedures, and other assigned duties correctly and on time.
• Set an example of personal and professional conduct for employees and others.

Requirements

• 2+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or another wireless business.
• High school diploma or equivalent is preferred.
• Proof of achievement in prior sales and leadership roles is required.
• Ability to lead, coach, and inspire team members.
• Enthusiasm for retail, wireless technology and products, and customer service.
• Ability to travel to various locations in your assigned district as needed.
• Strong communication and interpersonal skills.
• Self-motivated and goal-oriented.
• Strong attention to detail and accuracy.
• Able to work evenings, weekends, and holidays with a flexible schedule.
• Must be 18 years of age or older and able to provide proof of work eligibility in the U.S.

Benefits

• Strong base pay, lucrative commission program for personal sales, and an unprecedented commission program based on location performance (KPIs and sales volume). Top Store Managers make over $100,000 per year.
• Flexible work schedule.
• 401k savings program.
• Healthcare program.
• Paid Time Off: 5 days in Year 1, 10 days in Year 2, and 15 days from Year 4 onward.
• Employee discounts on Verizon Wireless service, devices, and accessories.
• Opportunities to win prizes and trips through sales contests.
• Significant opportunities for career growth within the company.

Pay

Up to $31.00 per hour or more, including base hourly rate, commissions, and incentives.

About Your Wireless

Your Wireless is the largest minority-owned Verizon Authorized Retailer, operating 200+ stores across 17 states with over 400 wireless experts. Our employee-first culture and motto—"Be really, really nice, know your $#%@, and always find a way"—guide us in delivering a best-in-class customer experience through simplicity.