Wireless Retail Sales Specialist - Whitehall, PA
Consumer Cellular, Inc. · Whitehall, PA · 1 mo ago
Sales$17.5–$18.5/hrFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate. Need to extract content.
Let's parse the posting.
First part: "Our Commitment to You At Consumer Cellular, recruiting is human..." That's boilerplate about recruiting process, but maybe not needed? It's about commitment, but not specific to role. Might be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Our Commitment to You" seems like generic company statement, not specific to role. Might be considered boilerplate? It's not about the role. Probably we should drop it.
Then: "At Consumer Cellular, we are redefining Retail! At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you’re someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here. As part of our retail team, you won’t just sell phones and plans, you’ll build relationships. You’ll guide guests through decisions with patience and expertise. You’ll create moments that turn first-time visitors into lifelong customers. We’re expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression."
This is about the role and company culture. Could be "About the role" or maybe "About Consumer Cellular". There's later a section "About Consumer Cellular". So we can put the earlier part under "About the role" maybe.
Then: "What You Will Do At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don’t. We’re not just here to sell phones. We’re here to build real relationships. Honestly? It feels more like friendship. We’re transforming the retail experience by doing things differently. When guests walk into our stores, they’re greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That’s where you come in. The wage for this position is between $17.50 - $18.50/hour, plus uncapped commission. This position is classified as modified full-time, with a work schedule will ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility."
Then bullet list of responsibilities: "Brand Ambassador – While orange is our color, we are best known for our outstanding customer service. You create a welcoming, comfortable store environment where every guest feels valued. You bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that Happy Employees make Happy Customers.Relationship Builder – You build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. You guide interactions toward solutions that meet guest needs while supporting store performance goals. You focus on building loyalty — not just completing transactions.Product and Services Enthusiast – You will confidently sell devices, plans and services, translating technology into simple, real-world conversations. You stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.Account Management – You manage guest appointments and proactively review customer accounts to recommend the best plans and offers. You serve as a problem solver and investigator, ensuring accounts are accurate and well-documented while delivering a seamless, professional experience every time."
These are responsibilities.
Then: "What You Will Need High school diploma required.Minimum 6 months of retail customer service experience (Wireless sales experience preferred).Demonstrated ability to meet or exceed sales goals.Experience operating a POS system with strong attention to transaction accuracy.Proficient with Microsoft Office (Word, Excel and PowerPoint).Flexible availability, including evening and weekends.Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.Requires the ability to move around the store, assist customers and maneuver merchandise when necessary."
These are requirements/qualifications.
Then: "About Consumer Cellular Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news."
That's about the company.
Then: "Pay & Benefits Data Minimum Salary: $36,750Maximum Salary: $46,200 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing. Competitive base pay with potential for shift differential, overtime and bonus payBonus eligibility is subject to active employment and compliance with company policies at the time of payout. Additional details are outlined in the applicable written bonus plan.Medical insurance (98% company-paid for full-time employee only coverage)Dental and Vision insurance (100% company-paid for full-time employee only coverage)401(k) company match of 100% up to 6% of your payDiscounted Consumer Cellular wireless phone plan for employeesPaid Time Off (PTO) available following a 30-day waiting period*6 company-paid holidays plus 16 hours of floating holiday accrual per yearFlexible Spending Accounts (FSA) for health care and dependent care expensesLife and AD&D insurance equal to 1x your annual earnings (100% company-paid)Long-Term Disability insurance (100% company-paid)Employee Assistance Program (100% company-paid)Education reimbursementEmployee rewards programAccrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment Background Check And Drug Screen Is Required."
Then location and job metadata: "Primary Location United States-Pennsylvania-Whitehall Job Retail Associates Schedule Full-time Travel No Job Posting Sep 16, 2026 Unposting Date Sep 22, 2026"
We need to include Pay and Schedule sections if they have real specific content. Pay: we have wage $17.50 - $18.50/hour plus uncapped commission. Also base salary range $36,750 - $46,200 (annual). That's specific. So we can include Pay section with that info.
Schedule: "modified full-time, with a work schedule will ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week". That's specific. So include Schedule.
Benefits: we have a list of benefits: medical, dental, vision, 401k match, discounted plan, PTO, holidays, FSA, life insurance, LTD, EAP, education reimbursement, employee rewards program, accrual hours. That's specific. So include Benefits.
Now sections: About the role (maybe combine early mission and what you will do? But we have separate "What You Will Do" which is responsibilities. Could have sections: About the role (mission/culture), Responsibilities, Requirements, Qualifications (maybe combine), Benefits, Pay, Schedule. Also maybe "About Consumer Cellular" could be separate but maybe not needed if we have About the role. However we have distinct "About Consumer Cellular" description; could be a section "About the Company". But allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Not About the Company. So we could incorporate company info into About the role or maybe omit? The instruction: include a section ONLY when the posting has real, specific content for it. We have content about the company; but we don't have a heading for About the Company in allowed list. Could we put it under About the role? Might be okay. Or we could skip it. But we should preserve ALL substantive information; we cannot drop company info if it's substantive. However we could incorporate it into About the role section as part of description. That seems acceptable.
Similarly, "What You Will Need" is requirements/qualifications. Could split into Requirements and Qualifications but we can combine into one section Requirements (or Qualifications). We'll choose Requirements.
Responsibilities: we have the bullet list under "What You Will Do" after the paragraph. Actually the paragraph before the list is also part of responsibilities. So we can combine.
Skills: maybe we could extract skills like POS, Microsoft Office, communication, etc. But we have no explicit skills section; we could omit Skills if not specific.
Thus final sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Now we need to format with
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate. Need to extract content.
Let's parse the posting.
First part: "Our Commitment to You At Consumer Cellular, recruiting is human..." That's boilerplate about recruiting process, but maybe not needed? It's about commitment, but not specific to role. Might be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Our Commitment to You" seems like generic company statement, not specific to role. Might be considered boilerplate? It's not about the role. Probably we should drop it.
Then: "At Consumer Cellular, we are redefining Retail! At Consumer Cellular, we’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you’re someone who believes work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in here. As part of our retail team, you won’t just sell phones and plans, you’ll build relationships. You’ll guide guests through decisions with patience and expertise. You’ll create moments that turn first-time visitors into lifelong customers. We’re expanding rapidly across the country, bringing in-person support and personalized service to more communities than ever before. That growth means opportunity for leadership development, skill-building, and career progression."
This is about the role and company culture. Could be "About the role" or maybe "About Consumer Cellular". There's later a section "About Consumer Cellular". So we can put the earlier part under "About the role" maybe.
Then: "What You Will Do At Consumer Cellular, we go above and beyond to make sure our guests have everything they need and nothing they don’t. We’re not just here to sell phones. We’re here to build real relationships. Honestly? It feels more like friendship. We’re transforming the retail experience by doing things differently. When guests walk into our stores, they’re greeted with smiles, a space that feels more like a living room than a wireless store, and a team that genuinely loves what they do. That’s where you come in. The wage for this position is between $17.50 - $18.50/hour, plus uncapped commission. This position is classified as modified full-time, with a work schedule will ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week, offering a consistent schedule while maintaining flexibility."
Then bullet list of responsibilities: "Brand Ambassador – While orange is our color, we are best known for our outstanding customer service. You create a welcoming, comfortable store environment where every guest feels valued. You bring your authentic self to work each day, modeling positivity, professionalism, and our core belief that Happy Employees make Happy Customers.Relationship Builder – You build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. You guide interactions toward solutions that meet guest needs while supporting store performance goals. You focus on building loyalty — not just completing transactions.Product and Services Enthusiast – You will confidently sell devices, plans and services, translating technology into simple, real-world conversations. You stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals.Account Management – You manage guest appointments and proactively review customer accounts to recommend the best plans and offers. You serve as a problem solver and investigator, ensuring accounts are accurate and well-documented while delivering a seamless, professional experience every time."
These are responsibilities.
Then: "What You Will Need High school diploma required.Minimum 6 months of retail customer service experience (Wireless sales experience preferred).Demonstrated ability to meet or exceed sales goals.Experience operating a POS system with strong attention to transaction accuracy.Proficient with Microsoft Office (Word, Excel and PowerPoint).Flexible availability, including evening and weekends.Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items.Requires the ability to move around the store, assist customers and maneuver merchandise when necessary."
These are requirements/qualifications.
Then: "About Consumer Cellular Founded in 1995, Consumer Cellular is the first wireless provider unapologetically built for Americans 50+. An approved wireless partner of AARP, Consumer Cellular is trusted by more than 4 million subscribers for affordable plans, popular phones and devices, and great nationwide coverage, all backed by top-rated, 100% U.S. based customer support. Based in Scottsdale, AZ, with 3,000 employees in company locations throughout the U.S., Consumer Cellular has earned recognition as the most awarded wireless brand for customer service. The company has been honored as #1 in customer service in its industry numerous times and, in 2024, ranked #1 in network coverage and customer satisfaction among wireless carriers by American Customer Satisfaction Index (ACSI). Additionally, the company has been featured 12 times on the Inc. 5000 list of the fastest-growing privately held U.S. companies. Consumer Cellular phones, devices and plans are available nationwide through our company-owned neighborhood stores, online at ConsumerCellular.com, by telephone at (888) 345-5509, and at leading retailers including Walmart. Connect with Consumer Cellular on Facebook, Instagram, and Youtube. for tutorials, features, applications, and company news."
That's about the company.
Then: "Pay & Benefits Data Minimum Salary: $36,750Maximum Salary: $46,200 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Our Talent Acquisition team are able to answer any additional questions you may have as you move through the selection process. As part of our Total Rewards package, Consumer Cellular, Inc. offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, and emotional wellbeing. Competitive base pay with potential for shift differential, overtime and bonus payBonus eligibility is subject to active employment and compliance with company policies at the time of payout. Additional details are outlined in the applicable written bonus plan.Medical insurance (98% company-paid for full-time employee only coverage)Dental and Vision insurance (100% company-paid for full-time employee only coverage)401(k) company match of 100% up to 6% of your payDiscounted Consumer Cellular wireless phone plan for employeesPaid Time Off (PTO) available following a 30-day waiting period*6 company-paid holidays plus 16 hours of floating holiday accrual per yearFlexible Spending Accounts (FSA) for health care and dependent care expensesLife and AD&D insurance equal to 1x your annual earnings (100% company-paid)Long-Term Disability insurance (100% company-paid)Employee Assistance Program (100% company-paid)Education reimbursementEmployee rewards programAccrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Pre-employment Background Check And Drug Screen Is Required."
Then location and job metadata: "Primary Location United States-Pennsylvania-Whitehall Job Retail Associates Schedule Full-time Travel No Job Posting Sep 16, 2026 Unposting Date Sep 22, 2026"
We need to include Pay and Schedule sections if they have real specific content. Pay: we have wage $17.50 - $18.50/hour plus uncapped commission. Also base salary range $36,750 - $46,200 (annual). That's specific. So we can include Pay section with that info.
Schedule: "modified full-time, with a work schedule will ranging from 30 to 39 hours per week. On average, most employees in this role work approximately 35 hours per week". That's specific. So include Schedule.
Benefits: we have a list of benefits: medical, dental, vision, 401k match, discounted plan, PTO, holidays, FSA, life insurance, LTD, EAP, education reimbursement, employee rewards program, accrual hours. That's specific. So include Benefits.
Now sections: About the role (maybe combine early mission and what you will do? But we have separate "What You Will Do" which is responsibilities. Could have sections: About the role (mission/culture), Responsibilities, Requirements, Qualifications (maybe combine), Benefits, Pay, Schedule. Also maybe "About Consumer Cellular" could be separate but maybe not needed if we have About the role. However we have distinct "About Consumer Cellular" description; could be a section "About the Company". But allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Not About the Company. So we could incorporate company info into About the role or maybe omit? The instruction: include a section ONLY when the posting has real, specific content for it. We have content about the company; but we don't have a heading for About the Company in allowed list. Could we put it under About the role? Might be okay. Or we could skip it. But we should preserve ALL substantive information; we cannot drop company info if it's substantive. However we could incorporate it into About the role section as part of description. That seems acceptable.
Similarly, "What You Will Need" is requirements/qualifications. Could split into Requirements and Qualifications but we can combine into one section Requirements (or Qualifications). We'll choose Requirements.
Responsibilities: we have the bullet list under "What You Will Do" after the paragraph. Actually the paragraph before the list is also part of responsibilities. So we can combine.
Skills: maybe we could extract skills like POS, Microsoft Office, communication, etc. But we have no explicit skills section; we could omit Skills if not specific.
Thus final sections: About the role, Responsibilities, Requirements, Benefits, Pay, Schedule.
Now we need to format with headings, then content: use
for prose,
- for lists. We must not repeat job title as heading. Not include Job ID etc. We need to preserve all substantive information: include wage, commission, schedule, responsibilities list, requirements list, benefits list, pay range, etc. Let's craft. About the role: combine mission statement and company description? Let's write a paragraph: "At Consumer Cellular, we are redefining retail with a mission to be the most beloved wireless company in the nation. We believe work should feel meaningful, relationships should come before transactions, and service should feel human. As part of our retail team, you’ll build relationships, guide guests with patience and expertise, and create moments that turn first-time visitors into lifelong customers. We’re expanding rapidly, offering opportunities for leadership development, skill-building, and career progression. Founded in 1995, Consumer Cellular is the first wireless provider built for Americans 50+, an approved AARP partner trusted by over 4 million subscribers for affordable plans, popular devices, nationwide coverage, and top-rated U.S.-based customer support. Headquartered in Scottsdale, AZ with 3,000 employees nationwide, the company is a multiple‑time #1 award‑winner for customer service, ranked #1 in network coverage and satisfaction by ACSI in 2024, and featured 12 times on the Inc. 5000 list." That's a lot but okay. Responsibilities: paragraph about guest experience then list. Paragraph: "At Consumer Cellular we go above and beyond to ensure guests have everything they need and nothing they don’t. We’re not just here to sell phones—we’re here to build real relationships that feel more like friendship. We transform the retail experience by greeting guests