Wireless Retail Sales Representative- Cross Bronx
About the role
Overview: JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is best for someone with customer-facing sales experience in wireless, mobile, cable, internet, telecommunications, or retail sales. The ideal candidate must be comfortable actively engaging customers, recommending products and services, upselling, cross-selling, and working toward sales and commission goals in a fast-paced retail store environment.
Who We Are: We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.
Responsibilities
- Engage customers and present telecommunications products and services proactively.
- Sell mobile, internet, cable, TV, and related support services.
- Identify customer needs and recommend the right products or service packages.
- Upsell and cross-sell products to maximize sales opportunities.
- Meet or exceed individual sales goals, commission goals, and store performance expectations.
- Explain products, services, pricing, and promotions clearly to customers.
- Provide a positive, professional, and solution-focused customer experience.
- Build customer relationships and create long-term brand loyalty.
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
- Be reliable, punctual, and able to work scheduled shifts.
- Collaborate with team members and contribute to a supportive, performance-driven culture.
- Support nearby store locations within a 35-mile radius when needed and have reliable transportation.
- Work in person at the assigned retail store location.
Requirements
- At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons.
- Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
- High school diploma or GED.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to stand for extended periods of time and lift up to 35 lbs.
Benefits
- Medical, Dental, Vision, and 401(k)
- Paid training and onboarding
- Monthly commission opportunities
- Internal promotion and advancement opportunities
- Employee growth and rewards programs
- Annual all-expenses-paid trip opportunity for top performers
Pay
$20/hour + monthly commission. Total compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance.
Schedule
Expected hours: Approximately 40 hours per week.