Jobs · Business Development · Minnesota

Wireless Retail Sales Associate WACONIA | 1st Street W Avg. All in $30

Arch Telecom · Waconia, MN · 6 days ago
Business DevelopmentFull-time

What you'll do in your role

  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store
  • Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store
  • Side-by-side sell to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices
  • Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing your expertise
  • Approach service and sales needs with patience, honesty, and empathy
  • Become proficient in the use of digital tools designed to enhance interactions and onboarding
  • Provide insights on our expanding coverage, plans, and services
  • Conduct device and account inspections, reviews, and troubleshootings

The Ideal Candidate

  • Strong desire to learn and master the skills required of our customer advocates and build meaningful connections with our customers
  • Competitive drive and confidence to succeed in a fast-paced sales environment
  • Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and resolving issues
  • Effective at balancing customer experience and performance goals

What must haves do you need?

  • Be at least 18 years of age
  • Have a high school diploma or GED
  • Be able to stand for long periods of time
  • Be able to lift objects weighing up to 25 lbs
  • Have reliable transportation
  • Be available for full-time (40 hours) or part-time (20+ hours) work

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