Wireless Retail Sales Associate - Midland - West Loop

About the role

Join one of the fastest‑growing telecommunications companies in the country as a Retail Sales Representative. This role is ideal for candidates with retail, wireless, mobile, cable, internet, or customer service experience who thrive in a fast‑paced, customer‑facing environment. You will work in our retail stores, helping residential customers connect to fiber‑powered Internet, Mobile, TV, and voice services.

Responsibilities

• Engage customers and proactively present telecommunications products and services, including mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend appropriate product or service packages; upsell and cross‑sell to maximize sales opportunities.
• Meet or exceed individual sales goals, commission targets, and store performance expectations.
• Explain products, services, pricing, and promotions clearly to customers.
• Provide a positive, professional, solution‑focused customer experience; build relationships and foster long‑term brand loyalty; maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Be reliable, punctual, and work scheduled shifts; collaborate with team members and contribute to a supportive, performance‑driven culture.
• Support nearby store locations within a 35‑mile radius when needed; have reliable transportation.
• Work in person at the assigned retail store location.

Requirements

• At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
• High school diploma or GED.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 35 lb.

Benefits

• Medical, dental, vision, and 401(k) plans.
• Paid training and onboarding.
• Monthly commission opportunities.
• Internal promotion and advancement opportunities.
• Employee growth and rewards programs.
• Annual all‑expenses‑paid trip for top performers.

Pay

$13/hour plus monthly commission. Total compensation ranges from $45,000 to $70,000 annually, based on hourly pay and commission performance.

Schedule

Approximately 40 hours per week. Flexible schedule required, including evenings, weekends, and holidays.

Location

Midland, TX (in‑person).