Wireless Retail Sales Associate - Bossier City

About the role

Join one of the fastest-growing telecommunications companies in the country! We are a rapidly expanding branded partner for Optimum Communications, a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores in Bossier City, LA (in-person), helping residential customers connect to essential services.

Responsibilities

• Engage customers and present telecommunications products and services proactively.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend the right products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, services, pricing, and promotions clearly to customers.
• Provide a positive, professional, and solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Be reliable, punctual, and work scheduled shifts.
• Collaborate with team members and contribute to a supportive, performance‑driven culture.
• Support nearby store locations within a 35‑mile radius when needed and have reliable transportation.

Requirements

• At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
• High school diploma or GED.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods of time and lift up to 35 lbs.

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all‑expenses‑paid trip opportunity for top performer

Pay

$13/hour + monthly unlimited commission; total compensation $45,000 – $70,000 annually based on hourly pay and commission performance.

Schedule

Approximately 40 hours per week.