Wireless Retail Sales Associate BATAVIA | Lewiston Rd Avg. All in $30

What You'll Do in Your Role

• Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Explore individual needs and provide hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side sell to find personalized solutions beyond the bare-bones device and service plan that keep customers connected to the people and lifestyle they love, including unique accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions, informative answers, and sharing expertise.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in using digital tools to enhance interactions and onboarding, such as demonstrating the company's expanding coverage, plans, and services.
• Collaborate with peers and store leaders to collectively own the customer experience, resolve issues, and create a seamless, run-around-free environment.
• Successfully identify and handoff small business leads.
• Develop strong peer relationships and be accountable for the company's success.
• Balance customer experience and performance goals effectively.

The Ideal Candidate

• A strong desire to learn and master the skills required of our customer advocates and build meaningful connections with customers.
• A competitive drive and confidence to succeed in a fast-paced sales environment.
• A willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and resolving issues.
• An effective balance between customer experience and performance goals.

What Must Haves You Need

• Be at least 18 years of age.
• Have a high school diploma or GED.
• Have the ability to stand for long periods of time.
• Have the ability to lift objects weighing up to 25 lbs.
• Have reliable transportation.
• Have full-time (40 hours) or part-time (20+ hours) availability.