Wireless Retail Sales Associate ATHENS | E State St 2 Avg. All in $30
Arch Telecom · Athens, OH · 3 wk ago
Business DevelopmentFull-time
What You'll Do in Your Role
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
- Helping customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store
- Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store
- Side-by-by selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices
- Guide your customers through their purchasing experience with thoughtful questions, informative answers and sharing your expertise
- Approach service and sales needs with patience, honesty, and empathy
The Ideal Candidate Will Bring
- A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers
- Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment
- Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues
- Effective at balancing customer experience and performance goals
What Must Haves You Need
- Be at least 18 years of age
- High school degree or GED
- Ability to stand for long periods of time
- Ability to lift objects weighing up to 25 lbs
- Reliable transportation
- Full Time (40 hours) or Part Time (20+ hours) availability