Wireless Manager

Job Summary

TravelCenters of America offers a convenient, one-stop shopping experience to our customers. As a Wireless Manager, you are responsible for providing leadership for operations, marketing, team development, customer growth and retention for the wireless phone profit center. This includes assisting in hiring/staffing, training, development and supervision of retail sales associates. The Wireless Manager is responsible for providing excellent customer service to our guests so that we are returning every traveler to the road better than they came!

• Work in a fun, trusting environment focused on great customer service
• Attain sales targets for new activations, upgrades, and accessories monthly
• Recruit, develop and train sales team
• Oversee inventory management controls
• Accountable for the total financial function of assigned wireless kiosk
• Focus on and grow ebitda for kiosk location
• Participate in sales generation through non-traditional retail prospecting methods
• Grow the customer base and retain existing customers by providing an excellent customer shopping experience
• Implement company safety programs and ensure that programs are in place and properly executed
• Develop and maintain a comprehensive knowledge of wireless promotions, products, and services
• Maintain clean and professional appearance of wireless store location
• Prioritize your work according to the store and management needs
• Communicate frequently with General Manager and co-workers
• Understand and follow TA safety guidelines
• Perform other job-related duties as assigned

What we’d like to see:

• A leader who sets the example when working alongside team members
• The ability to lead, motivate, train, and develop people to unleash the talent within each team member
• A High School Diploma (or GED) required. Associate’s or bachelor’s degree preferred
• Supervisory experience preferred
• Good verbal communication skills
• Ability to work flexible hours including nights, weekends, and some holidays

What we offer:

• Medical, dental, vision and life insurance
• 401(k) with a company match
• Vacation and paid holidays
• Tuition reimbursement
• On-site Meal discounts
• A wide variety of discounts on technology, travel, food, and fuel
• Opportunity for growth and advancement
• Performance based incentive plans

Pay Range

$18.00 - 23.00 per hour

Work Environment

• While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons.
• Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration.
• The noise level in the work environment can be loud at times.
• While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Disclaimer

This job description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. TA Operating LLC reserves the right to revise the job description at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.