Wireless Expert NY Connection Wireless Zone Verizon Wireless

Job Summary

As a Wireless Expert, you’ll help our customers stay connected with the latest technology while delivering exceptional service and building trust. The ideal candidate is enthusiastic about helping customers and understands the latest products and plans available.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge.
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle.
• Process sales transactions and activations accurately and efficiently.
• Maintain in‑store visual standards and product displays.
• Stay up‑to‑date on the latest devices, promotions, and Verizon services.
• Meet or exceed sales goals and performance metrics.
• Educate and engage customers through product demonstrations.

Qualifications

• 1–3 years retail, customer‑facing, or sales experience preferred.
• Previous retail or customer service experience preferred; wireless or tech experience a plus.
• Friendly, confident, and motivated to achieve results.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Benefits

• Supportive, team‑oriented environment.
• Growth opportunities with a respected retailer.
• Employee discounts on wireless products and plans.
• Paid training and career development.
• Competitive pay.
• 401(k) plan.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Flexible schedule.

Pay

$45,000 – $85,000 per year (average) with opportunity to earn more.

Schedule

• Day shift (preferred).
• Night shift (preferred).
• Weekends (preferred).
• Flexible hours, including evenings.

This franchise is independently owned and operated; applications go directly to the franchisee, and all hiring decisions are made by the franchise management.