Wine Tasting Sales Associate

Responsibilities

• Engage guests with our welcoming, educational winery with a huge emphasis on customer service; each customer’s experience must be exceptional, dazzling and and memorable
• Consistent delivery of outstanding customer service; LaBelle Winery believes it’s the small details that makes experiences memorable
• Provide the first line of information to the customer by greeting, directing and answering questions regarding our wines, food, merchandise, history, and facility
• Greeter guests
• Answer phones
• Acquire a strong comprehension of our wines; descriptions, pairings, etc
• Serve samples of wine to customers in both small and large settings
• Conduct tours of LaBelle Winery
• Provide travel and hotel information to guests
• Stock and price merchandise
• Handle routine purchasing transactions including operating cash registers
• Expand wine education
• Wine and vineyard club promotion and sales- build strong customer relations for returns, and to develop community recognition
• Retain/memorize the menu, and provide recommendations for food, wine or beverages
• Collaborate with the kitchen and the staff for a prompt and above satisfactory experience
• Maintain dining ambiance with an enthusiastic manner
• Protects establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
• Strong sales- driven mentality is imperative. Tastings must be profitable
• Must be able to lift 45lbs regularly
• Must have ability to tolerate physical activity including standing for long periods, bending, walking and other physical activity
• Other duties as assigned

Qualifications

• Excellent customer service skills and the ability to exceed customer expectations
• Able to work efficiently in a fast paced environment
• Strong work ethic with the willingness to take initiative
• Able to handle money accurately and operate a point of sale system
• Team work
• Experience: High School Diploma
• Bartending and/or server experience (2 + years)
• Sales experience (2+)
• Food service certificate preferred