Wine Steward

About the role

Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided.

Responsibilities

• Must know and comply with all State and Local laws regarding the wholesale of alcohol (beer, wine, liquor, and spirits).
• Demonstrate wine and spirits knowledge to see to customers in the branch
• Ensure proper customer service and work with Field Marketing Representatives, Branch Manager and department managers to develop relationships with large customers and sign up new accounts.
• Enforce license limitations by only selling to customers the items they are licensed for.
• Enter customer license information into JSS and maintain database of customer contact information.
• Ensure that payment methods are in compliance with State and local regulations. (For example: NYS does not permit credit cards as a payment method.)
• Build and maintain floor displays
• Maintain clear and accurate record of in store use of product
• Maintain accurate prices of product
• Maintain shelves well stocked and organized.
• Post POS signs, pricing, sales and when possible calendar of events.
• Communicate inventory needs
• Work in different locations as needed.
• Performs other duties as required and assigned.

Requirements

• High School Diploma OR GED with at least 4 years experience in customer service, OR any appropriate combination of education and experience.
• Ability to effectively present information and respond to questions from managers, customers, and general public
• Effective communication skills.
• High level of interpersonal skills.
• Commitment to company values and strong customer orientation.
• Valid Driver’s License.
• Ability and availability to travel on a frequent basis
• Computer Literacy

Physical Requirements

• Lift/Carry Abilities (measured for maximum or average load)
  • Lift – 50 lbs
  • Carry strength (50’ or less) – 50 lbs
  • Frequent lift/carry (> 12x/hour) – 50 lbs
  • Constant lift/carry (> 30x/hr) – 20 lbs
• Physical Aptitudes (rated based on level of skill involved)
  • Agility/dynamic balance 80-100%
  • Finger dexterity – 80-100%
  • Manual dexterity – 80 – 100%
• Posture Tolerance (rated based on frequency or time involved)
  • Stand/walk – constantly
  • Reach above shoulder level – frequently
  • Twist/turn head – occasionally
  • Bend over/stoop – frequently
  • Climb steps/ladder – occasionally
  • Kneel/squat - occasionally

Work Environment

Equipment in motion (forklifts, electric pallet jacks, scooters)

Job Ref #: cc3fbca4-53e0-41a2-88