Wine Steward

About the role

Responsible for receiving product and ensuring aisles are stocked, labeled, clean, and delivering proper customer service.

Responsibilities

• Must comply with State and Local laws regarding the wholesale of alcohol.
• Demonstrate wine and spirits knowledge to assist customers.
• Develop relationships with large customers and sign up new accounts.
• Enforce license limitations by selling only permitted items.
• Enter customer license information into JSS and maintain contact database.
• Ensure payment methods comply with State and local regulations.
• Maintain floor displays and clear, accurate records of in-store product usage.
• Keep shelves stocked and organized, post POS signs, and manage pricing.
• Communicate inventory needs and work in different locations as needed.

Requirements

• High School Diploma or GED with at least 4 years of experience in customer service.
• Ability to effectively communicate and respond to questions.
• High level of interpersonal skills.
• Commitment to company values and strong customer orientation.
• Valid Driver’s License.
• Ability and availability to travel frequently.
• Basic computer literacy.

Skills

• Knowledge of State and Local laws regarding alcohol sales.
• Customer service skills.
• Wine and spirits knowledge.
• Effective communication skills.
• Interpersonal skills.
• Ability to work in different locations.

Physical Requirements

• Lift – 50 lbs
• Carry strength – 50 lbs
• Frequent lift/carry – 50 lbs
• Constant lift/carry – 20 lbs
• Agility/dynamic balance – 80-100%
• Finger dexterity – 80-100%
• Manual dexterity – 80 – 100%
• Posture Tolerance – Stand/walk – constantly, Reach above shoulder level – frequently, Twist/turn head – occasionally, Bend over/stoop – frequently, Climb steps/ladder – occasionally, Kneel/squat - occasionally

Other Responsibilities

Performs other duties as required and assigned.

Education, Experience & Skills Required

• High School Diploma or GED with at least 4 years of experience in customer service.

Physical Requirements

• Lift – 50 lbs
• Carry strength – 50 lbs
• Frequent lift/carry – 50 lbs
• Constant lift/carry – 20 lbs
• Agility/dynamic balance – 80-100%
• Finger dexterity – 80-100%
• Manual dexterity – 80 – 100%
• Posture Tolerance – Stand/walk – constantly, Reach above shoulder level – frequently, Twist/turn head – occasionally, Bend over/stoop – frequently, Climb steps/ladder – occasionally, Kneel/squat - occasionally

Job Ref

Job Ref #: 86fba68e-b543-4382-8dcf-e751a50074a1

Date Posted

Date Posted: 2026-08-27