Wine & Spirits Clerk

About the role

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Whether you have experience as a bartender, are a retail customer service enthusiast, or someone who enjoys helping others discover new favorites, this role puts you at the heart of the guest experience. As a Wine & Spirits Clerk/Cashier, you’ll be part of a team that helps guests find the perfect pairing for any occasion—from local craft beers to premium wines and specialty spirits. You’ll work closely with your team leaders to keep the department running smoothly, while providing friendly, knowledgeable service that makes shopping enjoyable and easy.

Responsibilities

• Be a Product Guide: Help guests find what they’re looking for, offer recommendations, and take special orders.
• Deliver Great Service: Answer questions, resolve concerns, and ensure every guest leaves feeling supported.
• Support the Team: Work alongside associates and leadership to meet department goals and maintain high standards.
• Keep Things Running: Maintain inventory levels, ensure accurate pricing, and keep shelves stocked and organized.
• Operate the Register: Check out purchases with accuracy and a smile.
• Ensure Cleanliness: Help maintain a clean, safe, and welcoming environment for guests and team members.
• Communicate & Collaborate: Work with vendors, managers, and fellow associates to exceed expectations.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.