Wine Specialist (FT) - Imagery Estate Winery

Job Summary

About the Role

Essential Functions

Qualifications

Physical Demands

Compensation

Schedule

Benefits

Skills

Benefits

Pay

Schedule

• Essential Functions

  • Provide excellent customer service in all areas: welcome guests, educate and present the portfolio of wines and elevated experiences.
  • Create and execute an exclusive experience for each customer: confidently and knowledgably speak to wines, varietals, winemaking/viticulture practices, growing areas, winery, and history.
  • Promote the sale of wine and non-wine products sold in the Tasting Room and drive new memberships to the Wine Club.
  • Strong focus on closing sales and up-selling is crucial. Collect names and email addresses for future contact.
  • Host specialty programs, lunches, or dinners as assigned.
  • Promote and represent winery by pouring at offsite and on-premise special events.
  • Maintain, update, and expand knowledge of the winery, viticulture, enology by participating in educational trainings and tastings within the Winery and through outside sources.
  • Conduct daily seated tastings, elevated wine experiences, reserved and private group tastings as scheduled.
  • Learn POS systems and manage high volume wine and merchandise transactions.
  • Provides retail merchandising support in the Tasting Room ensuring merchandise and displays are well-organized, visually appealing, and fully stocked.

High school diploma or GED equivalent required. Must be 21 years of age. Two or more years’ experience in a premium winery tasting room, hospitality setting and/or retail sales position preferred. Must be available to work weekends, special events and holidays. Enthusiasm for wine and interest in expanding expertise. Service driven, with superior customer service, organizational and interpersonal skills. Friendly, positive, and professional disposition when dealing with guests, vendors, and team members. Be a team player, working with other sales associates to reach monthly and daily sales goals. Strong attention to detail and proactivity. Ability to multi-task, follow up, and work in a fast-paced environment under pressure. Capability to work independently with minimal direct supervision. Demonstrated reliability, punctuality, and adherence to all safety regulations and operating procedures. Must hold a valid driver’s license.

Must be able to frequently lift and carry weights of up to 40 pounds at varying frequencies. Ability to operate various types of machinery to include, but not limited to, lift trucks, hand trucks, dishwashers etc. Ability to perform tasks requiring bending, stooping, standing, and twisting in the performance of various tasks. Ability to stand for long periods of time.

Hourly Pay Rate: $20.00 plus incentives, tips, and bonuses.

Schedule: 9:30 AM – 5:30 PM, with weekends mandatory. The schedule may be adjusted based on business needs.

At The Wine Group, we are proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or other characteristic protected by law.

NOTICE TO THIRD PARTY AGENCIES Please note that we do not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.