Windows Systems Engineer SME

About the Role

Bowhead seeks a Windows Systems Engineer SME to join the team supporting the Program Office for NSWC Corona in Norco, California. The engineer will work directly with the client analyzing complex technical support assignments and will lead or collaborate with other system administrators, cybersecurity personnel, and program analysts within an agile environment. This position is 100% onsite.

Responsibilities

• Administer and support daily operational requirements of computer network systems, including workstations, file servers, and web servers.
• Serve as a network SME, leading or contributing with other network SMEs to improve network efficiency, security, and implement technical upgrades.
• Install hardware, software, system upgrades, network accounts, network security, and web page design, interface updates, and local system design documentation.
• Maintain Cyber WorkForce (CWF) directives and ensure certifications are up to date.
• Support directives to upgrade, maintain, and optimize existing network infrastructure.
• Maintain, troubleshoot, and implement network security tools, including firewalls, anti‑virus, and intrusion detection services.
• Train staff on software applicable to their positions and assist customers with information technology.
• Monitor system configuration (hardware and software) and provide instruction on computers and applications.
• Answer questions about installation, operation, configuration, and customization.
• Apply advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions.
• Troubleshoot hardware, software, and network issues encountered by users.
• Provide software support for Windows and Linux/Unix operating systems, Microsoft Office Suite, and specialty engineering/scientific development tools.
• Install new software releases, system upgrades, evaluate and install patches, and resolve software‑related issues and Information Assurance Vulnerabilities (IAVs).
• Assist with maintenance and monitoring of the organizational mailbox to ensure timely user support.
• Develop and maintain IT‑related procedures required to support the organization.
• Work with the Information Systems Security Officer (ISSO) to achieve system accreditation.
• Recommend future IT needs for the organization.
• Maintain data files and monitor system configuration to ensure data integrity.
• Prepare monthly progress and status reports.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in a relevant field.
• Four (4) years of relevant Windows system administration experience.
• Three (3) years of experience installing patches, performing system updates, managing server and storage processing strategies, and providing a wide range of system administration functions.
• IAT Level II certification (required).
• U.S. citizenship with the ability to obtain and maintain a Secret security clearance; must obtain an Interim Secret clearance within 30 days of offer acceptance.
• Applicants with an In‑Scope DoD Secret clearance are preferred.

Physical Demands

• Ability to lift up to 25 pounds.
• Ability to stand and walk for prolonged periods.
• Ability to twist, bend, and squat periodically.

Pay

Targeted salary range is $115,000 to $135,000 annually, based on qualifications and experience. This range is a general guideline; final offers consider scope and responsibilities, work experience, education/training, key skills, internal equity, and market considerations.

Schedule

100% onsite work location in Norco, California.