Windows Systems Engineer, Region Services Corporate Infrastructure (Vector) Team
About the role
Description Region Services Corporate Infrastructure (RSCI) delivers foundational Windows infrastructure services across Amazon Dedicated Cloud (ADC) environments supporting U.S. Government customers. Our team owns Active Directory, DFS, DHCP, DNS, Enterprise Configuration Manager (ECM), and Group Policy - services that every other team in the environment depends on. We are looking for a Windows Systems Engineer who knows Windows infrastructure and is ready to transform how we manage it. Our direction is Infrastructure as Code - we need someone who can support production services today while building the automation that eliminates manual operations tomorrow.
Responsibilities
- Support and maintain Windows infrastructure services across multiple isolated ADC environments: Active Directory, DFS, DHCP, DNS, ECM, and Group Policy
- Build and maintain Ansible playbooks and PowerShell automation to manage service configuration, deployment, and lifecycle operations
- Troubleshoot and resolve service issues across the Windows infrastructure stack, providing escalation support for Tier 1/2 teams
- Migrate existing manual operational processes to code-defined, repeatable automation
- Define and monitor service health metrics; build and maintain alarming that enables proactive response
- Ensure services meet security compliance and hardening requirements in partnership with the Security Compliance team
- Create and maintain operational documentation including runbooks, architecture diagrams, and standard operating procedures
- Mentor junior team members on Windows infrastructure and automation practices
- Participate in on-call rotation for service-impacting events
Requirements
- Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
- 5+ years supporting Windows family of operating systems to include four (4) of the following eight (8) core competencies: AD, DHCP, Powershell, Email workflow, SCCM, SCOM, Win OS, DNS, and disaster recovery/business continuity
- Demonstrated ability to script in the Windows environment using PowerShell
- Current, active US Government Security Clearance of TS/SCI with Polygraph
Qualifications
- Familiarity with ECM/SCCM/MECM for OS deployment and patch management
- Experience building monitoring and alerting for Windows services
Skills
Hands-on experience with Windows infrastructure services, including Active Directory, DFS, DHCP, DNS, ECM, and Group Policy. Proficiency in scripting in the Windows environment using PowerShell. Ability to operate across all Windows services and confidence in codifying their configuration and deployment. Knowledge of AWS CI/CD configurations, pipelines, and familiarity with WSUS, PKI/certificate services, or identity management.
Benefits
Comprehensive benefits including medical, dental, vision, prescription, life insurance, AD&D, EAP, mental health support, and more. 401(k) matching, paid time off, parental leave, and more.
Pay
Base salary range: $116,900.00 - $167,400.00 USD annually
Schedule
On-call rotation for service-impacting events