Windows System Administrator
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "How to Apply" etc. Also remove "Contact Information"? Probably considered metadata; but we can include as short
maybe? The instruction: "fold minor metadata into a short
or drop it." So contact info could be minor metadata; we could drop or put in a short p. Probably better to drop it as not essential. Also remove "Institutional Statement on Diversity" etc. Also remove "Additional Information" about title and compensation? Actually compensation is given; we need Pay section if posting actually states them. Yes compensation: starting salary $90,000 negotiable. So we need a Pay section with that info. Also schedule: remote work eligibility described: up to two days remote, 3 days onsite after training period requiring 5 days onsite initially. So we need Schedule section. Benefits? Not mentioned explicitly. So we should not create Benefits section unless posting actually states them. There's no explicit benefits list. So omit Benefits.
We need sections: About the role (maybe from Job Summary), Responsibilities (Key Job Responsibilities), Requirements (Required Qualifications), Qualifications (Preferred Qualifications?), Skills maybe combine? But we have Required Qualifications and Preferred Qualifications. Could treat Required as Requirements, Preferred as Qualifications. Skills maybe not separate; but we could include Skills if there is list of skills (like PowerShell, etc.) but those are within qualifications. Probably better to have sections: About the role (Job Summary), Responsibilities (Key Job Responsibilities), Requirements (Required Qualifications), Qualifications (Preferred Qualifications), Pay, Schedule.
We need to use
for each section heading. Use - for any list of duties/requirements/benefits. For prose use
. Ensure we preserve all substantive info.
Let's extract content.
Job Summary paragraph: "Computer-Aided Engineering (CAE) is the primary team supporting information technology in the College of Engineering at the University of Wisconsin-Madison. We are responsible for college-wide networks and systems that support all teaching, learning, research, and outreach for the college. This is a technical support specialist position in the CAE working with the primary Windows system administrator and College of Engineering Departmental Support staff (DSPs) to implement the core tooling to enable Windows deployments in a variety of areas, including administration, instruction, and research."
Also "Principle Duties include:" then list: Support infrastructure for Endpoint Management, Help operate and maintain Windows systems and services to support instruction, Gather data, analyze, and make plans to improve Windows support services, Participate in peer groups and seek professional development, Remote Work Eligibility... Actually remote work eligibility is separate.
But we also have "Key Job Responsibilities:" with a list.
We need to avoid duplication. We'll combine duties from Principle Duties and Key Job Responsibilities maybe. But we should preserve all substantive info; not invent or summarize away detail. So we need to include both lists? They may overlap but we should keep both as they are separate statements. However we must avoid duplicated lines. There may be overlapping content but we can keep both if they are not exact duplicates. Let's list them.
Principle Duties include:
- Support infrastructure for Endpoint Management
- Help operate and maintain Windows systems and services to support instruction
- Gather data, analyze, and make plans to improve Windows support services
- Participate in peer groups and seek professional development
- Remote Work Eligibility: This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. The anticipated hybrid work schedule will be up to two days remote, with 3 days onsite after an initial training period which will require working 5 days on site.
But remote work eligibility is separate; we will put in Schedule section.
Key Job Responsibilities list:
- Identifies strategic technological and architectural needs and makes recommendations for improvement
- Identifies, troubleshoots, researches, and resolves issues on unique systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations
- Designs, installs, configures tests, and maintains strategically significant and unprecedented automation, hardware, and associated equipment according to customer specifications to meet unit objectives
- Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures
- Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
- Installs firewalls, host and client access mechanisms, permissions, and user accounts
- Serves as a subject matter expert, unit liaison, and main point of contact for clients, staff, leadership, and vendors
We'll keep both lists under Responsibilities maybe.
Now Required Qualifications list (bulleted). Let's extract:
- Strong knowledge of Windows 11 and Windows Server administration, including operating system architecture, configuration, security, troubleshooting, and enterprise deployment.
- Strong understanding of Active Directory, including organizational units, security groups, Group Policy, computer accounts, authentication, and domain-joined Windows systems.
- Experience managing Windows endpoint lifecycle operations, including imaging, provisioning, configuration, software deployment, patching, security configuration, troubleshooting, and retirement.
- Microsoft Configuration Manager (MCM) skills:
- configuring, and maintaining Configuration Manager infrastructure - understand site architecture, distribution points, boundaries, boundary groups, management points, and content distribution.
- Creating and managing device collections, user collections, queries, and deployments.
- Developing and maintaining Windows operating system deployment (OSD) task sequences.
- Managing Windows feature updates and operating system upgrades.
- Creating and maintaining application packages, applications, deployment types, requirements, dependencies, and detection methods.
- Troubleshooting issues using logs and diagnostic tools.
- Strong PowerShell scripting and automation skills,
- Ability to work both independently and collaboratively on a team of CAE staff to improve desktop computing
- Ability to analyze and prioritize requests for support
We need to preserve as list items. The sub-bullets under MCM skills could be flattened as separate list items or keep as sublist? The instruction: use
- for any list of duties/requirements/benefits. It doesn't forbid nested lists, but we can keep flat list items for each bullet. Could include sub-bullets as separate
- under same
. We'll just treat each line as - . For the MCM skills heading, we could incorporate as a
- with colon then sublist? Simpler: make each bullet a
- . For the MCM skills, we can have a
- "Microsoft Configuration Manager (MCM) skills:" then a nested
for subitems. That's acceptable.
Preferred Qualifications list:
- Extensive years of professional experience administering Microsoft Windows desktop and endpoint environments, preferably in a large, complex, or higher education
- Experience with managed printing services, such as Papercut
- Familiarity with Citrix Virtual Apps (XenApp) and Citrix Virtual Desktops (XenDesktop) or similar products
- Experience with Azure and Intune
- Experience in a large, complex, or higher education environment
Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) preferred
We could include Education under Requirements or Qualifications. Probably under Requirements as part of qualifications. We'll add as a list item.
Pay: "The starting salary for the position is $90,000, but is negotiable based on experience and qualifications."
Schedule: remote work eligibility description: "This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. The anticipated hybrid work schedule will be up to two days remote, with 3 days onsite after an initial training period which will require working 5 days on site."
We'll put that in Schedule section.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
Computer-Aided Engineering (CAE) is the primary team supporting information technology in the College of Engineering at the University of Wisconsin-Madison. We are responsible for college-wide networks and systems that support all teaching, learning, research, and outreach for the college. This is a technical support specialist position in the CAE working with the primary Windows system administrator and College of Engineering Departmental Support staff (DSPs) to implement the core tooling to enable Windows deployments in a variety of areas, including administration, instruction, and research.
Responsibilities
- Support infrastructure for Endpoint Management
- Help operate and maintain Windows systems and services to support instruction
- Gather data, analyze, and make plans to improve Windows support services
- Participate in peer groups and seek professional development
- Identifies strategic technological and architectural needs and makes recommendations for improvement
- Identifies, troubleshoots, researches, and resolves issues on unique systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations
- Designs, installs, configures tests, and maintains strategically significant and unprecedented automation, hardware, and associated equipment according to customer specifications to meet unit objectives
- Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures
- Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
- Installs firewalls, host and client access mechanisms, permissions, and user accounts
- Serves as a subject matter expert, unit liaison, and main point of contact for clients, staff, leadership, and vendors
Requirements
- Strong knowledge of Windows 11 and Windows Server administration, including operating system architecture, configuration, security, troubleshooting, and enterprise deployment.
- Strong understanding of Active Directory, including organizational units, security groups, Group Policy, computer accounts, authentication, and domain-joined Windows systems.
- Experience managing Windows endpoint lifecycle operations, including imaging, provisioning, configuration, software deployment, patching, security configuration, troubleshooting, and retirement.
- Microsoft Configuration Manager (MCM) skills:
- configuring, and maintaining Configuration Manager infrastructure - understand site architecture, distribution points, boundaries, boundary groups, management points, and content distribution.
- Creating and managing device collections, user collections, queries, and deployments.
- Developing and maintaining Windows operating system deployment (OSD) task sequences.
- Managing Windows feature updates and operating system upgrades.
- Creating and maintaining application packages, applications, deployment types, requirements, dependencies, and detection methods.
- Troubleshooting issues using logs and diagnostic tools.
- Strong PowerShell scripting and automation skills
- Ability to work both independently and collaboratively on a team of CAE staff to improve desktop computing
- Ability to analyze and prioritize requests for support
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) preferred
Qualifications
- Extensive years of professional experience administering Microsoft Windows desktop and endpoint environments, preferably in a large, complex, or higher
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. Also remove "How to Apply" etc. Also remove "Contact Information"? Probably considered metadata; but we can include as short
maybe? The instruction: "fold minor metadata into a short
or drop it." So contact info could be minor metadata; we could drop or put in a short p. Probably better to drop it as not essential. Also remove "Institutional Statement on Diversity" etc. Also remove "Additional Information" about title and compensation? Actually compensation is given; we need Pay section if posting actually states them. Yes compensation: starting salary $90,000 negotiable. So we need a Pay section with that info. Also schedule: remote work eligibility described: up to two days remote, 3 days onsite after training period requiring 5 days onsite initially. So we need Schedule section. Benefits? Not mentioned explicitly. So we should not create Benefits section unless posting actually states them. There's no explicit benefits list. So omit Benefits. We need sections: About the role (maybe from Job Summary), Responsibilities (Key Job Responsibilities), Requirements (Required Qualifications), Qualifications (Preferred Qualifications?), Skills maybe combine? But we have Required Qualifications and Preferred Qualifications. Could treat Required as Requirements, Preferred as Qualifications. Skills maybe not separate; but we could include Skills if there is list of skills (like PowerShell, etc.) but those are within qualifications. Probably better to have sections: About the role (Job Summary), Responsibilities (Key Job Responsibilities), Requirements (Required Qualifications), Qualifications (Preferred Qualifications), Pay, Schedule. We need to use
for each section heading. Use - for any list of duties/requirements/benefits. For prose use
. Ensure we preserve all substantive info.
Let's extract content.
Job Summary paragraph: "Computer-Aided Engineering (CAE) is the primary team supporting information technology in the College of Engineering at the University of Wisconsin-Madison. We are responsible for college-wide networks and systems that support all teaching, learning, research, and outreach for the college. This is a technical support specialist position in the CAE working with the primary Windows system administrator and College of Engineering Departmental Support staff (DSPs) to implement the core tooling to enable Windows deployments in a variety of areas, including administration, instruction, and research."
Also "Principle Duties include:" then list: Support infrastructure for Endpoint Management, Help operate and maintain Windows systems and services to support instruction, Gather data, analyze, and make plans to improve Windows support services, Participate in peer groups and seek professional development, Remote Work Eligibility... Actually remote work eligibility is separate.
But we also have "Key Job Responsibilities:" with a list.
We need to avoid duplication. We'll combine duties from Principle Duties and Key Job Responsibilities maybe. But we should preserve all substantive info; not invent or summarize away detail. So we need to include both lists? They may overlap but we should keep both as they are separate statements. However we must avoid duplicated lines. There may be overlapping content but we can keep both if they are not exact duplicates. Let's list them.
Principle Duties include:
- Support infrastructure for Endpoint Management
- Help operate and maintain Windows systems and services to support instruction
- Gather data, analyze, and make plans to improve Windows support services
- Participate in peer groups and seek professional development
- Remote Work Eligibility: This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. The anticipated hybrid work schedule will be up to two days remote, with 3 days onsite after an initial training period which will require working 5 days on site.
But remote work eligibility is separate; we will put in Schedule section.
Key Job Responsibilities list:
- Identifies strategic technological and architectural needs and makes recommendations for improvement
- Identifies, troubleshoots, researches, and resolves issues on unique systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations
- Designs, installs, configures tests, and maintains strategically significant and unprecedented automation, hardware, and associated equipment according to customer specifications to meet unit objectives
- Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures
- Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
- Installs firewalls, host and client access mechanisms, permissions, and user accounts
- Serves as a subject matter expert, unit liaison, and main point of contact for clients, staff, leadership, and vendors
We'll keep both lists under Responsibilities maybe.
Now Required Qualifications list (bulleted). Let's extract:
- Strong knowledge of Windows 11 and Windows Server administration, including operating system architecture, configuration, security, troubleshooting, and enterprise deployment.
- Strong understanding of Active Directory, including organizational units, security groups, Group Policy, computer accounts, authentication, and domain-joined Windows systems.
- Experience managing Windows endpoint lifecycle operations, including imaging, provisioning, configuration, software deployment, patching, security configuration, troubleshooting, and retirement.
- Microsoft Configuration Manager (MCM) skills:
- configuring, and maintaining Configuration Manager infrastructure - understand site architecture, distribution points, boundaries, boundary groups, management points, and content distribution.
- Creating and managing device collections, user collections, queries, and deployments.
- Developing and maintaining Windows operating system deployment (OSD) task sequences.
- Managing Windows feature updates and operating system upgrades.
- Creating and maintaining application packages, applications, deployment types, requirements, dependencies, and detection methods.
- Troubleshooting issues using logs and diagnostic tools.
- Strong PowerShell scripting and automation skills,
- Ability to work both independently and collaboratively on a team of CAE staff to improve desktop computing
- Ability to analyze and prioritize requests for support
We need to preserve as list items. The sub-bullets under MCM skills could be flattened as separate list items or keep as sublist? The instruction: use
- for any list of duties/requirements/benefits. It doesn't forbid nested lists, but we can keep flat list items for each bullet. Could include sub-bullets as separate
- under same
. We'll just treat each line as - . For the MCM skills heading, we could incorporate as a
- with colon then sublist? Simpler: make each bullet a
- . For the MCM skills, we can have a
- "Microsoft Configuration Manager (MCM) skills:" then a nested
for subitems. That's acceptable.
Preferred Qualifications list:
- Extensive years of professional experience administering Microsoft Windows desktop and endpoint environments, preferably in a large, complex, or higher education
- Experience with managed printing services, such as Papercut
- Familiarity with Citrix Virtual Apps (XenApp) and Citrix Virtual Desktops (XenDesktop) or similar products
- Experience with Azure and Intune
- Experience in a large, complex, or higher education environment
Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) preferred
We could include Education under Requirements or Qualifications. Probably under Requirements as part of qualifications. We'll add as a list item.
Pay: "The starting salary for the position is $90,000, but is negotiable based on experience and qualifications."
Schedule: remote work eligibility description: "This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. The anticipated hybrid work schedule will be up to two days remote, with 3 days onsite after an initial training period which will require working 5 days on site."
We'll put that in Schedule section.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce something like:
About the role
Computer-Aided Engineering (CAE) is the primary team supporting information technology in the College of Engineering at the University of Wisconsin-Madison. We are responsible for college-wide networks and systems that support all teaching, learning, research, and outreach for the college. This is a technical support specialist position in the CAE working with the primary Windows system administrator and College of Engineering Departmental Support staff (DSPs) to implement the core tooling to enable Windows deployments in a variety of areas, including administration, instruction, and research.
Responsibilities
- Support infrastructure for Endpoint Management
- Help operate and maintain Windows systems and services to support instruction
- Gather data, analyze, and make plans to improve Windows support services
- Participate in peer groups and seek professional development
- Identifies strategic technological and architectural needs and makes recommendations for improvement
- Identifies, troubleshoots, researches, and resolves issues on unique systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations
- Designs, installs, configures tests, and maintains strategically significant and unprecedented automation, hardware, and associated equipment according to customer specifications to meet unit objectives
- Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures
- Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
- Installs firewalls, host and client access mechanisms, permissions, and user accounts
- Serves as a subject matter expert, unit liaison, and main point of contact for clients, staff, leadership, and vendors
Requirements
- Strong knowledge of Windows 11 and Windows Server administration, including operating system architecture, configuration, security, troubleshooting, and enterprise deployment.
- Strong understanding of Active Directory, including organizational units, security groups, Group Policy, computer accounts, authentication, and domain-joined Windows systems.
- Experience managing Windows endpoint lifecycle operations, including imaging, provisioning, configuration, software deployment, patching, security configuration, troubleshooting, and retirement.
- Microsoft Configuration Manager (MCM) skills:
- configuring, and maintaining Configuration Manager infrastructure - understand site architecture, distribution points, boundaries, boundary groups, management points, and content distribution.
- Creating and managing device collections, user collections, queries, and deployments.
- Developing and maintaining Windows operating system deployment (OSD) task sequences.
- Managing Windows feature updates and operating system upgrades.
- Creating and maintaining application packages, applications, deployment types, requirements, dependencies, and detection methods.
- Troubleshooting issues using logs and diagnostic tools.
- Strong PowerShell scripting and automation skills
- Ability to work both independently and collaboratively on a team of CAE staff to improve desktop computing
- Ability to analyze and prioritize requests for support
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) preferred
Qualifications
- Extensive years of professional experience administering Microsoft Windows desktop and endpoint environments, preferably in a large, complex, or higher
. Ensure we preserve all substantive info. Let's extract content. Job Summary paragraph: "Computer-Aided Engineering (CAE) is the primary team supporting information technology in the College of Engineering at the University of Wisconsin-Madison. We are responsible for college-wide networks and systems that support all teaching, learning, research, and outreach for the college. This is a technical support specialist position in the CAE working with the primary Windows system administrator and College of Engineering Departmental Support staff (DSPs) to implement the core tooling to enable Windows deployments in a variety of areas, including administration, instruction, and research." Also "Principle Duties include:" then list: Support infrastructure for Endpoint Management, Help operate and maintain Windows systems and services to support instruction, Gather data, analyze, and make plans to improve Windows support services, Participate in peer groups and seek professional development, Remote Work Eligibility... Actually remote work eligibility is separate. But we also have "Key Job Responsibilities:" with a list. We need to avoid duplication. We'll combine duties from Principle Duties and Key Job Responsibilities maybe. But we should preserve all substantive info; not invent or summarize away detail. So we need to include both lists? They may overlap but we should keep both as they are separate statements. However we must avoid duplicated lines. There may be overlapping content but we can keep both if they are not exact duplicates. Let's list them. Principle Duties include: - Support infrastructure for Endpoint Management - Help operate and maintain Windows systems and services to support instruction - Gather data, analyze, and make plans to improve Windows support services - Participate in peer groups and seek professional development - Remote Work Eligibility: This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. The anticipated hybrid work schedule will be up to two days remote, with 3 days onsite after an initial training period which will require working 5 days on site. But remote work eligibility is separate; we will put in Schedule section. Key Job Responsibilities list: - Identifies strategic technological and architectural needs and makes recommendations for improvement - Identifies, troubleshoots, researches, and resolves issues on unique systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations - Designs, installs, configures tests, and maintains strategically significant and unprecedented automation, hardware, and associated equipment according to customer specifications to meet unit objectives - Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures - Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures - Installs firewalls, host and client access mechanisms, permissions, and user accounts - Serves as a subject matter expert, unit liaison, and main point of contact for clients, staff, leadership, and vendors We'll keep both lists under Responsibilities maybe. Now Required Qualifications list (bulleted). Let's extract: - Strong knowledge of Windows 11 and Windows Server administration, including operating system architecture, configuration, security, troubleshooting, and enterprise deployment. - Strong understanding of Active Directory, including organizational units, security groups, Group Policy, computer accounts, authentication, and domain-joined Windows systems. - Experience managing Windows endpoint lifecycle operations, including imaging, provisioning, configuration, software deployment, patching, security configuration, troubleshooting, and retirement. - Microsoft Configuration Manager (MCM) skills: - configuring, and maintaining Configuration Manager infrastructure - understand site architecture, distribution points, boundaries, boundary groups, management points, and content distribution. - Creating and managing device collections, user collections, queries, and deployments. - Developing and maintaining Windows operating system deployment (OSD) task sequences. - Managing Windows feature updates and operating system upgrades. - Creating and maintaining application packages, applications, deployment types, requirements, dependencies, and detection methods. - Troubleshooting issues using logs and diagnostic tools. - Strong PowerShell scripting and automation skills, - Ability to work both independently and collaboratively on a team of CAE staff to improve desktop computing - Ability to analyze and prioritize requests for support We need to preserve as list items. The sub-bullets under MCM skills could be flattened as separate list items or keep as sublist? The instruction: use
- for any list of duties/requirements/benefits. It doesn't forbid nested lists, but we can keep flat list items for each bullet. Could include sub-bullets as separate
- under same
- . We'll just treat each line as
- . For the MCM skills heading, we could incorporate as a
- with colon then sublist? Simpler: make each bullet a
- . For the MCM skills, we can have a
- "Microsoft Configuration Manager (MCM) skills:" then a nested
- for subitems. That's acceptable.
Preferred Qualifications list:
- Extensive years of professional experience administering Microsoft Windows desktop and endpoint environments, preferably in a large, complex, or higher education
- Experience with managed printing services, such as Papercut
- Familiarity with Citrix Virtual Apps (XenApp) and Citrix Virtual Desktops (XenDesktop) or similar products
- Experience with Azure and Intune
- Experience in a large, complex, or higher education environment
Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) preferred
We could include Education under Requirements or Qualifications. Probably under Requirements as part of qualifications. We'll add as a list item.
Pay: "The starting salary for the position is $90,000, but is negotiable based on experience and qualifications."
Schedule: remote work eligibility description: "This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. The anticipated hybrid work schedule will be up to two days remote, with 3 days onsite after an initial training period which will require working 5 days on site."
We'll put that in Schedule section.
Now we need to output only HTML fragment, no /, no markdown.
We'll produce something like:
- Support infrastructure for Endpoint Management
- Help operate and maintain Windows systems and services to support instruction
- Gather data, analyze, and make plans to improve Windows support services
- Participate in peer groups and seek professional development
- Identifies strategic technological and architectural needs and makes recommendations for improvement
- Identifies, troubleshoots, researches, and resolves issues on unique systems, platforms, networks, and applications to ensure system security, confidentiality compatibility, and functionality according to policies, procedures, and regulations
- Designs, installs, configures tests, and maintains strategically significant and unprecedented automation, hardware, and associated equipment according to customer specifications to meet unit objectives
- Plans and coordinates system logistics, workflows, upgrades, and system security and affiliated procedures
- Documents and disseminates deployed systems, system upgrades, or changes to the appropriate entities according to established policies and procedures
- Installs firewalls, host and client access mechanisms, permissions, and user accounts
- Serves as a subject matter expert, unit liaison, and main point of contact for clients, staff, leadership, and vendors
- Strong knowledge of Windows 11 and Windows Server administration, including operating system architecture, configuration, security, troubleshooting, and enterprise deployment.
- Strong understanding of Active Directory, including organizational units, security groups, Group Policy, computer accounts, authentication, and domain-joined Windows systems.
- Experience managing Windows endpoint lifecycle operations, including imaging, provisioning, configuration, software deployment, patching, security configuration, troubleshooting, and retirement.
- Microsoft Configuration Manager (MCM) skills:
- configuring, and maintaining Configuration Manager infrastructure - understand site architecture, distribution points, boundaries, boundary groups, management points, and content distribution.
- Creating and managing device collections, user collections, queries, and deployments.
- Developing and maintaining Windows operating system deployment (OSD) task sequences.
- Managing Windows feature updates and operating system upgrades.
- Creating and maintaining application packages, applications, deployment types, requirements, dependencies, and detection methods.
- Troubleshooting issues using logs and diagnostic tools.
- Strong PowerShell scripting and automation skills
- Ability to work both independently and collaboratively on a team of CAE staff to improve desktop computing
- Ability to analyze and prioritize requests for support
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience) preferred
- Extensive years of professional experience administering Microsoft Windows desktop and endpoint environments, preferably in a large, complex, or higher
About the role
Computer-Aided Engineering (CAE) is the primary team supporting information technology in the College of Engineering at the University of Wisconsin-Madison. We are responsible for college-wide networks and systems that support all teaching, learning, research, and outreach for the college. This is a technical support specialist position in the CAE working with the primary Windows system administrator and College of Engineering Departmental Support staff (DSPs) to implement the core tooling to enable Windows deployments in a variety of areas, including administration, instruction, and research.
Responsibilities
Requirements
Qualifications