Jobs · Information Technology · Michigan

Window Service Technician

Builders FirstSource · Grandville, MI · 2 wk ago
Information TechnologyFull-time

About the role

Responsible for delivering high-quality customer service in a fast-paced environment. Key tasks include handling customer inquiries, resolving issues, and ensuring customer satisfaction.

Responsibilities

  • Handle customer inquiries via phone, email, and in-person
  • Resolve customer issues efficiently and professionally
  • Follow up with customers to ensure satisfaction
  • Adhere to company policies and procedures

Requirements

  • Excellent communication skills
  • Ability to work independently and under pressure
  • Basic computer literacy
  • Valid driver’s license (if applicable)

Qualifications

  • High school diploma or equivalent
  • Previous customer service experience preferred

Skills

  • Customer service orientation
  • Problem-solving abilities
  • Time management skills

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and more.

Pay

$15 - $20 per hour, depending on experience and qualifications.

Schedule

Variable schedule to accommodate shifts and customer demand.

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