Window Sales Coordinator

About the role

PARR’s Window Sales Coordinator executes all aspects of our sales call process and strategies, facilitating and coordinating business activities of accounts and executing PARR sales initiatives. Their primary focus is supporting the sales team by creating quotes, processing orders and helping to manage construction schedules.

Responsibilities

• Establish and maintains professional relationships with customers
• Communicates with wide number of customers in Residential Construction industry, and helps to sell and manages the timely flow of building materials to their jobsite
• Expertly uses, promotes & facilitates PARR Bridge Strategy
• Proactively set, reach for, and meet (or exceed) personal sales and profit goals
• Primary player in deepening customer relationship and scheduling timely material shipments – ensuring account profitability as well as customer satisfaction & loyalty
• Able to sell on overall quality, value, and service, rather than price
• Precisely and efficiently manage one’s time and prioritize workflow in face paced environment
• Sends photos of returns to dispatch with request for pickup
• Maintains customer profiles in Outlook or CRM to include full name, company name, title, office number, cell number, email, and matrix
• Manages their open orders to ensure orders are being invoiced in a timely manner or deleted
• Takes action to achieve objectives; does not wait for management directive
• Uses DDMS to ensure customer satisfaction
• Follows SPC guidelines and proper GP%
• Completes PO’s on time, confirms confirmation and ties PO to order
• Greets walk-in customers professionally and walks customer to product in store
• Answers phone promptly with professional greeting
• Identifies customer’s urgency and completes orders quickly
• Exceeds profitable SPC pricing guidelines
• Completes quotes and follows up in a timely manner
• Proactive with customer’s needs
• Maintains a PARR share file for customer plans and take-offs
• Perform other related duties as assigned

Job Knowledge

• Writes quotes and orders with a high degree of accuracy and speed
• Writes transfers and purchase orders with correct pricing
• Can perform simple takeoffs for windows, doors, siding, and other materials
• Regularly attends PK’s and PARR offered classes
• Completes AMT training
• Accurate and correct use of WOQS
• Manages outlook and personal notebook
• Utilizes all resources to find solutions
• Follows all AR account and cash handling procedures
• Effectively uses all preferred vendor quoting programs
• Sets up new job addresses in system as needed
• Makes outgoing phone calls to prospects regarding business opportunity

Qualifications

• Knowledge of building materials and or experience in construction industry (a must)
• Strong communication skills both through phone and email
• Proven ability to develop relationships
• Must be able to operate personal computer, smartphone, scanner, and any other equipment necessary for the job
• Ten-key by touch required
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to execute PARR selling strategies and initiatives
• Ability to achieve sales goals and objectives
• Knowledge of PARR selling principles, practices, and protocols
• Willingness to share department responsibilities in order to meet deadlines
• High School Diploma or GED equivalent

Interpersonal Skills

• Ability to work cordially, professionally, diplomatically and with a high level of customer service in a dynamic environment
• Demonstrate sound judgment in dealing with sensitive business matters with internal and external customers of all types
• Maintain confidentiality and accuracy of all information related to company finances and records, particularly, cost of goods purchased and sold
• Identify processes, tools and/or procedures that may be improved upon in an effort to improve the workplace and outcomes for our customers
• Communicate with all levels of management and employees at a high skill level and speak effectively in front of groups
• Communication can include, but is not limited to: in-person (verbal and non-verbal), written, e-mail, telephone, and public speaking to medium size groups
• Strong focus, planning, organizational and time management skills with the ability to manage changing priorities, handle multiple projects, and do what is necessary to meet deadlines, while maintaining a high degree of attention to detail and accuracy
• Function independently, as part of a team, and as a leader within your own sales cohort with a positive attitude, strong work ethic and commitment to excellence
• Think and respond quickly, positively, and professionally to constantly changing circumstances
• Appropriately manage stress and interact with others

Physical Requirements

• Ability to sit and/or stand for extended periods of time
• Must be able to lift/push/pull up to 50 pounds and carry objects 50 feet
• Must be able to work in an office environment

Benefits

• Everyone starts earning 2 weeks of vacation per year on day 1, and gains an additional day every year worked up to 4 weeks off
• Employee paid sick days
• 7 holidays
• Standard medical plan with a very low $1,000 deductible
• Dental, Vision, EAP (Employee Assistance Program)
• Massage, Chiropractic and Acupuncture coverage
• FSA (Flexible Spending Account) and Childcare pretax spending programs
• Footwear subsidy through boot vendor after 90 days of employment
• Up to 50% match on the first 6% you contribute to your 401(k) after 1 year of employment and fully vested at the end of your 3rd year
• In addition to the 401(k) match, there a 3% profit share contribution to the 401(k), with Board approval
• Tuition reimbursement (up to $2,500/year)
• Annual profit sharing (every full time employee who worked the full year earned a minimum of $525 for the 2024 year)
• $1,000 referral bonus