Window Measurement Specialist

About the role

As a Pre‑Installation Technician on the Knoxville team, you will support West Shore Home’s mission of “Bringing Happiness to Every Home®” by accurately measuring projects and positioning Installation teams to deliver a five‑star remodel experience. You will report directly to the Installation Manager and work closely with Lead Installers, Trainers, and Warehouse/Operations professionals.

Responsibilities

• Drive to the customer location at appointed times and introduce yourself and the company.
• Review the work order with the customer and confirm the products to be installed.
• Take accurate measurements and compare them against sales measurements; discuss significant differences with the customer.
• Identify any important details or information that could be helpful to installers.
• Snap and upload pictures in Salesforce.
• View the exterior to identify any unique landscaping or terrain.
• Conduct a final review with the customer.

Requirements

• Strong attention to detail and demonstrated knowledge in taking precise measurements.
• Experience in residential remodeling preferred.
• Ability to carry and climb a ladder, and willingness to work outside, sometimes in inclement weather.
• Valid driver’s license.
• Smartphone or smart device capable of two‑factor authentication for company systems.

Benefits

• Full‑time W2 employment with unlimited overtime opportunity not dependent on weather.
• Generous benefits package including insurance options, paid time off, and a 401(k) with company match.
• Company‑provided tools, equipment, and fully paid training program.
• Vehicle, gas, and drive time covered by West Shore Home.
• Pre‑defined career glidepath for advancement.

Schedule

Non‑exempt role with standard hours from Monday – Friday beginning at 6:30 AM.

Location

Oak Ridge, TN.