Window and Door Replacement Service Technician

Window and Door Service Technician Why work for Next Door & Window? Employee loyalty as many of our employees have been with us for 10+ years401K with profit sharingHealth and Dental benefitsPaid holidays offFlexible Spending account offeredHoliday partiesMonthly in office eventsSpirit DaysPaid vacation that increases with seniority About Us Next Door & Window offers premium replacement windows & exterior doors to residents of the greater Chicagoland area. Next Door & Window is the leading home improvement company to turn to for house windows, entry doors, and house siding. A family tradition since 1947, we have helped homeowners throughout Northeast Illinois, and the nearby areas boost the curb appeal, functionality, and energy efficiency of their homes by replacing their outdated or damaged windows and doors with contemporary upgrades that are built to last. The Window and Door Replacement Service Technician will report directly to the Service Manager. Window and Door Service Technician - General Responsibilities: Field Service repair of customer window and door issues.Identify product and repair parts needed to correct customer concernsAdjust doors and windows for proper operationPaint and stain touch ups as requiredCasing and trim installationProvide a level of Customer Service Window and Door Service Technician Experience Required: Preferably a minimum of two years' experience in a window/door installation or service environment OR General experience in the following industries translate well to this role: Handyman industrySmall engine repair Appliance repair Window and Door Repair Service Technician Qualifications: Eye for detail as accuracy is imperativeAbility to meet deadlinesExcellent oral and written communication skillsExcellent organizational skillsAbility to be an effective team member and display initiativeExcellent service skills to satisfy customer concernsMechanical aptitude to diagnose and problem solve Service Technician Time Requirement: 40 hours per week with potential for overtimeWindow and Door Replacement Service Technician must be available to work Monday through Friday and occasional Saturdays (Opportunities for overtime) We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.