WinCo Foods

Job Summary

Aid the store operations team in managing facility maintenance projects through coordination of the help desk ticket and purchase order system.

Typical Duties And Responsibilities

• Manage help desk ticket requests for existing stores.
• Route tickets to the appropriate maintenance vendor or staff.
• Follow up to ensure requests are resolved timely and effectively.
• Manage purchase orders for new and existing stores.
• General knowledge of equipment with the ability and familiarity to read construction documents to develop plan take offs for equipment needs.
• Route purchase orders to appropriate equipment vendor.
• Follow up on purchase orders to ensure equipment is ordered and delivered timely.
• Audit incoming help desk/purchase order and maintenance invoices for accuracy and relevant help desk ticket/purchase order reference number.
• Review and monitor other maintenance and repair expenses for accuracy.

Requirements

• High School Diploma or Equivalent.
• Demonstrated proficiency with numerical data and calculations.
• Providing excellent prioritizing skills with the ability to manage multiple projects simultaneously and meet critical deadlines.
• Applying strong analytical and problem-solving skills with close attention to detail in order to effectively monitor progress and complete assignments, performing all duties with efficiency and accuracy.
• Utilizing excellent verbal, written and inter-personal communication skills to establish and maintain a good rapport with co-workers, Supervisors, store personnel and vendors.
• Proficiency in the use of Microsoft Office software (Word, Excel, Outlook, etc.).

Preferred Experience

• Work experience, education and/or certification related to purchase order and invoice processing in a facilities maintenance position.
• Ability to Utilize excellent verbal, written and interpersonal communication skills.
• Must be a team player and be willing to follow directives.
• Be self-directed and demonstrate excellent time management skills.
• Maintain a high degree of confidentiality with sensitive information.
• Demonstrate initiative and self-direction to perform a variety of simultaneous skills (multi-tasking).
• Sit for extended periods of time.
• Demonstrate manual dexterity for typing, 10-key, data input, paper sorting, etc.

Machines and Equipment Operated

• Office machines (e.g., copy machine, computer terminal, telephone, fax, etc)
• Other devices.