WinCo Foods

About Us

Join WinCo Foods, a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. As the second largest Employee-Owned company in the United States, we are dedicated to offering the lowest possible prices to feed families. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP), our benefits—including top-tier medical plans and tuition support—set us apart. In this role, you'll make a real impact in the communities we serve.

Responsibilities

• Provide friendly and cooperative service to internal and external customers in a 24/7 retail environment.
• Process customer orders efficiently, accurately, safely, and courteously at a two-aisle check stand, multi-station self-checkout (SCO) lane, or customer service desk.
• Welcome, engage, serve, and thank customers while maintaining a friendly and enthusiastic atmosphere.
• Operate check stand equipment (cash register, scanner, scale) and engage in suggestive selling.
• Process monetary transactions, including cash, checks, gift certificates, food stamps, coupons, and refunds, while adhering to Cash Handling and Lane Accountability policies.
• Maintain knowledge of product locations, UPC codes, and proper pricing.
• Keep check stands clean, neat, stocked, and safe; stock, price, and rotate merchandise.
• Adhere to all state and federal laws regarding restricted or regulated items (e.g., tobacco, alcohol).
• Follow USDA Food Stamp and WIC voucher procedures.
• Perform additional duties as assigned, including working at self-checkout or customer service counters.

Additional Self-Checkout Attendant Responsibilities

• Move within the SCO area to expedite transactions and maintain safety.
• Initiate and engage with customers during transactions.
• Respond to SCO stations to address and clear alerts or errors.
• Monitor multiple transactions simultaneously in a fast-paced setting.
• Assist customers at self-checkout kiosks to ensure accuracy and limit shrinkage.
• Maintain awareness of the self-checkout area, anticipate customer needs, and observe transactions closely.
• Prioritize safety by addressing or reporting concerns per Company policy.

Requirements

• Ability to work varied shifts in a 24/7 operation, including nights, weekends, and holidays.
• Friendly, courteous, and tactful interactions with customers and co-workers.
• Effective communication (hearing and speech) for customer relations.
• Ability to complete written forms and conduct visual inspections of merchandise.
• Frequently lift and maneuver objects up to 20 lbs.; occasionally lift up to 50 lbs.
• Operate check stand equipment (cash registers, scanners, scales).
• Stand, sit, walk, bend, stoop, twist, and turn for long periods.
• Must be at least 16 years of age.
• Manual dexterity and good hand/eye coordination.
• Learn and memorize PLU codes, product locations, and Company policies.
• Ensure accuracy in scanning, verifying sales, and handling monetary transactions with basic math skills.
• Occasionally use blades for box cutting and household cleaners for maintenance.
• Navigate high-stress situations, volatile customers, and high transaction volumes.

Additional Requirements

• Compliance with state and local laws, including food safety/handler cards and tobacco/alcohol sales certifications (e.g., TAM card).
• For minors, hours and equipment operated may differ.

Pay

USD $17.15 - USD $29.90 per hour.