WinCo Foods

Job Summary

Accountable for assuring accuracy of the store price scanning system as well as gathering and reporting competitive pricing. Consistently provide friendly and engaging customer service to internal and external customers.

Typical Duties And Responsibilities

• Seeks opportunities to welcome, engage, serve and thank customers.
• Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis on taking care of the customer.
• Provide exceptional customer service by telephone, email, and in person to all employees, vendors, and customers.
• Maintains store pricing accuracy and compliance within company goals throughout the store.
• Verifies information with use of provided equipment makes necessary changes to file system through data entry, changes and/or replaces shelf tags, notifies retail pricing personnel with discrepancies, updates status of items as changes occur and general “trouble shooting”.
• Verifies and maintains accuracy of in store coupon discounts and specials.
• Researches and resolves pricing and information discrepancies.
• Performs "comp checks" by driving to competitor stores and checking prices of other stores; enters data, writes data, reads reports, transmits data by computer, etc.
• Makes signs and shelf tags as needed.
• Performs other duties as assigned or needed.

Requirements

• Educational Requirement: High School Diploma or equivalent.
• Experience: Operating a handheld device, performing 10 key by touch, and using computer terminals.
• Skills: Performing organizational skills, demonstrating excellent verbal inter-personal communication skills, using sound judgment and mental alertness to make and be accountable for decisions, being dependable and demonstrating initiative, consistently providing friendly and engaging customer service to internal and external customers, coordinating vendor direct store delivery (DSD) deals, working varied hours primarily between the hours of 200 am to 400 pm in a 24/7 operation; including night, weekends and holidays, safely and efficiently driving to local competitor stores to gather pricing information, demonstrating initiative and self-direction to perform a variety of simultaneous skills (multi-tasking), prioritizing, delegating, directing and organizing tasks while meeting strict deadlines, communicating (hearing and speech) with customers and providing customer service while on the floor, performing all tasks with integrity and extreme confidentiality, reaching, climbing, balancing, stooping and bending for the placement, removal and adjustment of tags and signs, visually reading reports, computer screen, etc., remembering various codes and understanding/performing duties related to the scanning system, climbing stairs, lifting 10 lbs. occasionally, acceptable Department of Motor Vehicles driving record.
• Additional Requirements: Food Handlers Certification (Per State Laws).

Requirements - Additional

• Must be 18 years of age or older in all other states.
• Must have an acceptable Department of Motor Vehicles driving record.

Pay

USD $17.38 - USD $26.10 /Hr.