Will Call Associate - Houston, TX

There’s a place for you at Crawford Electric Supply. A career here is more than a job—you’re investing in a brighter, more sustainable future and joining a team that makes a real difference for our customers. Crawford Electric Supply provides electrical products and services to contractors across the Southeast United States and is part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates globally. We embrace diverse perspectives under our “Powered by Difference” philosophy and offer a supportive culture, great benefits, and exciting career growth opportunities as part of the larger Sonepar network.

About Crawford

If you’re looking for a company committed to building a relationship with you, encouraging fun at work, valuing differences, and investing in your future, Crawford Electric Supply is the place to apply. Known in the electrical distribution industry as a great place to work and build a career, Crawford prides itself on being a true business partner to its customers. Every day, our associates deliver the best customer experience while offering the widest variety of electrical products on the market. For over 30 years, Crawford has fostered a culture of growth, opportunity, innovative thinking, and stability by living up to the motto: “Whatever it Takes!” Our mindset competencies include:

• Adapt: Effectively embrace new situations and people
• Dare: Appropriately challenge the status quo
• Learn: Learn from others, from mistakes, and self-improve

Responsibilities

• Ensure all customers are taken care of in a timely manner
• Maintain a clean and neat work area
• Clear out all tickets older than 5 days old
• Maintain appearance, stock, and pricing on the bargain rack
• Remove items from the bargain rack after 30 days
• Manage customer traffic in the warehouse
• Ensure all customer service requirements are met, including Quick Service, Professional Image, and Respectful Communication
• Handle all returns according to company policy
• Ensure all cash transactions are handled correctly

Requirements

• Some warehouse experience preferred
• Must be willing to interact with customers
• Ability to lift 25 lbs
• Must be willing to be certified on warehouse equipment
• Good computer skills
• RF (Radio Frequency) experience is a plus

Environment

• Long and varied hours required occasionally
• Ability to work mandatory physical inventory
• Ability to work in extreme hot or cold environments
• Ability to work in dusty conditions

The above statements describe the general nature and level of work for this role but are not exhaustive. All personnel may be required to perform duties outside their normal responsibilities as needed.

Benefits

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision coverage
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our employee resource groups (ERGs) help you make connections and feel supported.