Will Call Associate

Sonepar is an independent family-owned group and a world leader in the distribution of electrical equipment, solutions and related services to the trade. With a presence in 40 countries and an extensive network of retail outlets, the Group is undertaking an ambitious transformation to offer an omnichannel experience and sustainable solutions for the industrial, construction, and energy sectors. Our 46,000 employees are committed to the electrification of the world and united by a shared Purpose: “Power Progress for Future Generations.”

Responsibilities

• Ensure all customers are taken care of in a timely manner
• Keep the area clean and neat
• Clear out all tickets older than 5 days old
• Maintain appearance, stock, and pricing on bargain rack
• Remove items from bargain rack after 30 days
• Manage customer traffic in warehouse
• Ensure all customer service requirements are met, including Quick Service, Professional Image, and Respectful Communication
• Handle all returns according to company policy
• Ensure all cash transactions are handled correctly

Requirements

• Some warehouse experience preferred
• Must be willing to interact with customers
• Ability to lift 25 lbs
• Must be willing to be certified on warehouse equipment
• Good computer skills
• RF (Radio Frequency) experience a plus

Environment

• Long and varied hours required occasionally
• Ability to work mandatory physical inventory
• Ability to work in extreme hot or cold environments
• Ability to work in dusty conditions