Will Call Associate

About the Role

Crawford Electric Supply offers electrical products and services to contractors throughout the southeast region of the United States, and is part of the Sonepar group. We are committed to building relationships, encouraging fun at work, and being powered by difference. We pride ourselves on being a business partner rather than just an electrical supplier, providing the best customer experience while offering the widest variety of electrical products on the market.

Responsibilities

• Ensure all customers are taken care of in a timely manner
• Ensure area is clean and neat
• Clear out all tickets older than 5 days old
• Maintain appearance, stock, and pricing on bargain rack
• Remove items from bargain rack after 30 days
• Responsible for customer traffic in warehouse
• Ensure all customer service requirements are met, such as Quick Service, Professional Image and Respectful Communication
• Make sure all returns are handled according to company policy
• Ensure all cash transactions are handled correctly

Qualifications

• Some warehouse experience preferred
• Must be willing to interact with customers
• Ability to lift 25lbs
• Must be willing to be certified on warehouse equipment
• Good computer skills
• RF experience a plus

Environment

• Long and varied hours required occasionally
• Ability to work mandatory physical inventory
• Ability to work in extreme hot or cold environment
• Ability to work in dusty conditions

Benefits

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)