Wildland Fire Program Administrator - Denver Fire Department

About the role

The Denver Fire Department is seeking a qualified candidate for the Wildland Fire Program Administrator position. This position is based at Denver Fire Headquarters (745 W. Colfax Ave., Denver, CO 80204) and offers a flexible schedule during standard business hours. A hybrid work arrangement may be available after training. Due to the nature of emergency response operations, candidates must be available to support operational needs during evenings, weekends, and other non-traditional hours as needed.

Responsibilities

• Manages and coordinates operational and administrative programs, services, activities, and regulatory requirements, serving as a primary liaison between department divisions, city personnel, external agencies, community partners, and other stakeholders.
• Provides technical expertise, consultation, and guidance to employees, managers, and stakeholders, assisting with the resolution of complex or sensitive issues, inquiries, and complaints.
• Evaluates program effectiveness, identifies service gaps, and develops, implements, and monitors process improvements to enhance operational efficiency and service delivery.
• Recommends, develops, and implements new or revised policies, procedures, guidelines, and operational directives, ensuring effective communication and adoption across the organization.
• Counsels and trains employees, managers, and stakeholders on various topics, including but not limited to incident command systems, wildfire certifications, and interagency coordination.
• Coordinates and oversees department-specific training programs, including conducting needs assessments, evaluating training effectiveness, developing curriculum, and participating in instructional activities.
• Builds and maintains effective working relationships with city staff, management, external agencies, contractors, consultants, vendors, community organizations, and the public to facilitate collaboration and resolve issues.
• Prepares and maintains a variety of reports, correspondence, presentations, statistical analyses, and other documentation to support departmental operations and decision-making.
• Provides executive-level administrative support, including drafting and editing correspondence, preparing communications and memoranda on behalf of department leadership, maintaining records, and managing sensitive information.
• Assists with budget tracking, purchasing, invoicing, and other routine accounting and administrative functions, while performing additional related duties and special projects as assigned.

Requirements

• Demonstrated leadership, initiative, and the ability to work independently while driving projects and priorities to completion.
• Prominent collaboration and interpersonal skills, with the ability to effectively contribute to team-based problem-solving and decision-making.
• Excellent written and verbal communication skills, including the ability to communicate effectively with diverse audiences.
• Experience identifying opportunities for process improvement and implementing solutions that enhance efficiency and effectiveness.
• Exceptional customer service skills, with the ability to build positive relationships and provide professional support to internal and external stakeholders both in person and over the phone.
• Highly self-motivated, innovative, and adaptable, with the ability to manage competing priorities in a fast-paced environment.
• Demonstrated strengths in critical thinking, problem-solving, multitasking, organization, and time management.
• Proficiency with Microsoft Office applications, including Word, Outlook, Excel, PowerPoint, and related business software.

Qualifications

• Education requirement: Bachelor's Degree.
• Experience Requirement: Three (3) years of experience administering business operations or operational programs and/or assisting professional/management staff with administrative or operational functions.
• Additional appropriate education may be substituted for the minimum experience requirements.
• Licenses/Certifications: By position, must obtain Criminal Justice Information Services (CJIS) clearance within the probationary period.

Benefits

Our ideal candidate will have:

Skills

• Strong collaboration and interpersonal skills.
• Excellent written and verbal communication skills.
• Experience identifying opportunities for process improvement and implementing solutions that enhance efficiency and effectiveness.
• Exceptional customer service skills.
• Highly self-motivated, innovative, and adaptable.
• Proficiency with Microsoft Office applications.

Pay

$60,064.00 - $99,105.00

Schedule

Flexible schedule during standard business hours. A hybrid work arrangement may be available after training.