WIC Trainer

Position Summary

The WIC Trainer plays a key role in building staff confidence and competency by delivering engaging, hands-on training in nutrition, breastfeeding, client services, and language of care. This position supports new and existing staff through classroom instruction, one-on-one mentoring, computer-based modules, and on-the-job demonstrations. The WIC Trainer models best practices, provides real-time feedback during observations, and ensures staff meet State competency requirements prior to certification. By fostering a supportive learning environment, the WIC Trainer promotes professional growth, consistency in service delivery, and adherence to WIC policies. This role works closely with the Training Coordinator and management team to align training with program goals and travels to all Adelante WIC locations to provide consistent training and staff support.

Qualifications

• Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
• Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
• Department of Public Safety
• Bachelor’s degree in nutrition required
• Knowledge of breastfeeding and lactation recommended
• Knowledge of adult learning and theory preferred

Position Responsibilities/Essential

• Conducts engaging training sessions in nutrition, breastfeeding, client services, and language of care through a variety of methods, including classroom, one-on-one mentoring, computer-based modules, and on-the-job demonstrations.
• Guides new employees through the training plan by modeling WIC procedures, answering questions, and providing real-time feedback during observations and client interactions.
• Ensures staff demonstrate competency in assigned skills prior to certification, per State policy.
• Acts as a role model, demonstrating excellent customer service, client-centered communication, and professional standards.
• Affords constructive feedback and encouragement for continued growth.
• Communicates observations and recommendations regarding staff progress to Site Supervisors or Site Leaders.
• Evaluates training sessions by gathering feedback and observing effectiveness to ensure staff understand and apply knowledge correctly.
• Identifies when additional training or skill reinforcement is needed to ensure consistent service quality across all sites.
• Maintains up-to-date knowledge of WIC policies, breastfeeding promotion, and nutrition education to ensure accuracy in training.
• Attends state-required trainings or meetings as designated for Trainers.
• Collaborates with the Training Coordinator and management team to align training activities with program needs and goals.
• Travels to all Adelante WIC locations to provide consistent, hands-on training and support.