WIC Client Coordinator

About the role

The Women, Infants, and Children (WIC) program is a federally funded nutrition program in Wake County. The Client Services Coordinator - WIC plays a crucial role in supporting clients through various services.

Responsibilities

• Income screening and benefit issuance for WIC clients at multiple locations
• Registering clients for services and conducting interviews
• Accessing and verifying eligibility based on federal and state rules and regulations
• Entering information and data into clients' records
• Answering incoming calls and inquiries about the program
• Scheduling WIC appointments and making referrals to other agencies and services
• Performing special projects and duties as requested

Requirements

• High school diploma or GED
• Two years of experience in clerical or administrative support work
• Experience working with the WIC Program
• Experience determining eligibility based on income
• Experience with computer data entry
• Experience applying federal policies and regulations
• Fluency in English, with proficiency in Spanish preferred

Qualifications

• High school diploma or GED
• Two years of experience in clerical or administrative support work
• Experience working with the WIC Program
• Experience determining eligibility based on income
• Experience with computer data entry
• Experience applying federal policies and regulations
• Fluency in English, with proficiency in Spanish preferred

Skills

• Excellent customer service skills
• Interpersonal skills and conflict management
• Time management and problem-solving skills
• Adaptability to changing situations

Benefits

This position includes a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Pay

The pay range for this position is $24.72 to $27.04 per hour.

Schedule

The work schedule is Monday through Friday from 8:30 AM to 5:15 PM, with occasional evening and weekend shifts.

What Makes Wake Great

Wake County is known for its high quality of life, with a strong economy, diverse communities, and excellent educational institutions. The County offers a wide range of training and development opportunities, a stable career in public service, flexible work schedules, and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.