WIC Clerk - Logansport

Description

Indiana Health Centers, Inc. is a mission-driven organization providing high-quality, affordable healthcare to underserved and uninsured populations since 1977. At IHC, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the needs of patients we serve in the community. With ten healthcare centers, eight Women, Infants, and Children (WIC) nutrition program locations, a Mobile Health Unit, and in-house Pharmacy services (select locations), we offer primary medical, dental, and behavioral healthcare services to community-based patient populations throughout Indiana that are diverse in age, educational background, and income level. WIC is a nationally recognized nutrition program that effectively improves access to nutritious foods and promotes healthier lifestyles. The Indiana WIC Program provides services to an average of 145,000 women, infants, and children monthly through a network of 140 WIC clinics in Indiana. Indiana WIC also supports $105 million in food sales at over 600 WIC-authorized grocery stores and pharmacies throughout Indiana.

About the role

IHC Cass County WIC (Women, Infants, and Children) in Logansport is recruiting for a WIC Clerk to join our committed and skilled team. The WIC Clerk works with other WIC staff and WIC clients, providing customer service to WIC clients, including initial screening, orientation, and managing appointments. The WIC Clerk promotes breastfeeding as the preferred method of infant feeding by supporting the WIC participants, their families, and the public at large. This full-time role is scheduled to work 31 hours per week.

Clinic Hours of Operation

• Monday - 9:00 a.m. - 7:00 p.m.
• Tuesday - 9:00 a.m. - 5:00 p.m.
• Wednesday - 9:00 a.m. - 5:00 p.m.
• Thursday - 9:00 a.m. - 5:00 p.m.
• Friday - 9:00 a.m. - 4:00 p.m.

Role Responsibilities

• Screens income, identification, and residency documents; completes WIC certification and WIC check-generating forms.
• Orients clients to the WIC program.
• Provides information about foods available and authorized vendors and explains the purpose of the WIC identification folder.
• Issues WIC checks and secures required electronic signatures.
• Sends form letters to clients covering eligibility, sanction, and appointment reminders.
• Participates in occasional outreach work.
• Aids in the preparation of monthly reports.

Required Skills

• Excellent interpersonal and customer service skills.
• Interacts with colleagues and patients in a professional manner.
• Possesses excellent communication skills.
• Spanish fluency preferred.

Requirements

• A high school diploma or GED equivalent.
• At least one year of clerical experience is preferred.

Equal Opportunity Employment Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.