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150 Mount Vernon Street, Dorchester, MA 02125-3573

(781) 849-5555

About the role

The Massachusetts State Lottery Commission is seeking a qualified candidate to join our team. This position supports operations at our Dorchester headquarters.

Responsibilities

• Assist with daily lottery operations and retail network management.
• Ensure compliance with state regulations and internal policies.
• Support customer service and public inquiries regarding lottery games.
• Maintain accurate records and reporting for audits and financial tracking.

Requirements

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Experience in customer service, retail, or administrative roles.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and organizational skills.
• Ability to work in a fast-paced environment and handle confidential information.

Benefits

• Comprehensive health, dental, and vision insurance.
• Retirement savings plans (e.g., 401k or state pension options).
• Paid time off, holidays, and sick leave.
• Career development and training opportunities.